Results-driven General Manager with 2+ years experience managing a multi million dollar sports park. Specialties include: managing daily operations, budgeting and inventory control, training, leadership, communication, etc.
Overview
3
3
years of professional experience
Work History
Acting General Manager
Swaders Sports Park
2025.08 - Current
Served as the primary point of contact for management and employees for workplace concerns.
Created a training manual and a certification test for all 7 workplace stations.
Led retraining of the entire management team to improve operational performance.
Collaborated with the Vice President on strategic initiatives and marketing strategies to improve the company.
Adjusted workforce scheduling to control labor expenses
Assisted Human Resources in interviewing and hiring new managers.
Manager
Swaders Sports Park
2023.12 - 2025.08
Managed safe room cash handling and daily bank deposits.
Coordinated weekly ordering to maintain ideal stock levels.
Resolved customer issues to ensure positive guest experiences.
Conducted daily meetings with staff members to assign tasks and motivate the team.
Managed daily operations to ensure efficient workflow and adherence to company standards.
Intern
Colonial Heights Parks & Rec
2023.05 - 2023.10
Assisted in organizing community events and recreational programs to enhance public engagement.
Supervised and engaged groups of children aged 9-11 in a 3 month summer program.
Attended weekly therapeutic recreation programs supporting participants with diverse needs.
Managed sports program registrations and provided administrative support.
Education
Bachelor of Science - Sport Management, Minor in Communication
Radford University
Radford, VA
2023-05
Skills
Leadership and team building
Problem resolution
Training and coaching
Inventory control
Verbal and written communication
Cost analysis and savings
Operations oversight
Timeline
Acting General Manager
Swaders Sports Park
2025.08 - Current
Manager
Swaders Sports Park
2023.12 - 2025.08
Intern
Colonial Heights Parks & Rec
2023.05 - 2023.10
Bachelor of Science - Sport Management, Minor in Communication