Qualified Certified Nurse Assistant with solid foundation in patient care and clinical procedures, honed at Atrium Health Cabarrus. Demonstrated ability to assist in diverse healthcare settings, ensuring comfort and safety for patients. Proven skills in patient assessment and collaboration with healthcare teams.
Observed Dr Greg Guerriero and Pediatric job actions.
Actively sought feedback from nursing staff and incorporated constructive criticism into personal practice for continuous improvement and professional growth.
Developed strong organizational skills through careful management of multiple patient assignments and competing priorities during clinical rotations.
Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
Improved patient satisfaction by providing compassionate care and empathetic communication during challenging situations.
Effectively communicated with diverse populations of patients using active listening skills and empathy to build rapport during interactions.
Developed strong time management skills through effective prioritization of tasks, allowing for increased efficiency in the workplace.
Educated family members and caregivers on patient care instructions.
Evaluated patient histories, complaints, and current symptoms.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Clinical Experience
Atrium Health Cabarrus
01.2020 - Current
PPCU - 96 hours
Medical Unit - 56 hours
Post Surgical Unit - 56 hours
Family Medicine - 24 hours
Neurology - 56 hours
Pediatrics - 8 hours
Neonatal Intensive Care Unit - 8 hours
High Risk Obstetrics - 8 hours
Mother Baby - 8 hours
Labor and delivery - 8 hours
Oncology - 16 hours
Medical Telemetry - 16 hours
Atrium Health Stanley Behavioral Health
Simulation Lab - 56 hours
Special Needs and Geriatric Volunteer
Footprints in the Community And Trinity Oaks
01.2020 - Current
Assisted with special events and programs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Communicated with staff members to stay informed about volunteer opportunities and events.
Coordinated and managed volunteer activities for community service projects.
Facilitated community outreach to expand participation and support.
Approached issues proactively to best meet current and future community needs.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Babysitter
Family, Friends, Neighbors
06.2019 - Current
Engaged children by playing games, solving puzzles, and reading books.
Fostered positive communication with children and their guardians.
Supervised playtime to ensure a safe environment for children.
Tidied up the home after activities by organizing toys and maintaining a clean playroom.
Designed arts and crafts-based games and activities to enhance learning and verbal development.
Created an enjoyable and educational setting with age-appropriate activities that combined entertainment with learning.
Taught essential life skills, including manners and personal hygiene, to children.
Encouraged children to develop empathy, understanding, and patience toward others.
House and Pet Sitter
Neighbor
02.2019 - Current
Fed and walked pets, cleaning up after pets indoors and outdoors.
Communicated with homeowner via phone or text.
Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
Collaborated closely with homeowners regarding specific requirements or requests pertaining to property maintenance or pet care management.
Enhanced the comfort of pets during their owner''s absence by adapting to each animal''s routine and preferences.
Provided regular exercise routines for pets, promoting physical fitness and mental stimulation through walks, playtime, and interactive games.
Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Cared for houseplants by frequently watering during owners' absence.
Promoted a sense of security among clients by consistently being punctual, reliable, responsible, accountable in fulfilling all assigned duties within agreed time frames.
Receptionist
Hendrick Automotive Group
01.2021 - 12.2024
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Managed approximately 35 incoming calls, emails and faxes per day from customers
Confirmed appointments, communicated with clients, and updated client records.
Resolved customer problems and complaints.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Organized, maintained and updated information in computer databases.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Scheduled, coordinated and confirmed appointments and meetings.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.