Peyton Thornton
Long Beach,California
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
BookedUp Vacation Rentals
04.2022 - Current
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Scheduled office meetings and client appointments for staff teams.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Front Office Clerk
The Children’s Clinic
09.2021 - 09.2023
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Transcribed phone messages and relayed to appropriate personnel.
PBX Operator
Long Beach Marriott
06.2021 - 09.2021
- Efficiently manages incoming and outgoing telephone calls within an organization ensuring smooth communication flow
- Placed orders, located products and services and troubleshot issues to meet customer needs.
- Maintained a high level of professionalism while assisting callers in various situations, including emergencies and complaints.
Barista
Starbucks
05.2019 - 06.2021
- Provides a welcoming and positive customer ambiance while crafting and serving high-quality coffee beverages
- Roles also include creating unique ways to up-sell promotions, new products, and or merchandise while maintaining a clean work space.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Sales Associate
Kids Foot Locker
04.2018 - 08.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
High School Diploma -
Long Beach Polytechnic High School
Long Beach, CA06.2019
Skills
- Microsoft- Office
( OneDrive, Word, Excel, Outlook, Teams, Power Point)
- POS
- MICROS
- EPIC
- High Volume Phone Inquiries
- Interdepartmental Coordination
- Work Prioritization
- Meeting Note Taking
- Records Management
- Verbal and written communication
- Scheduling and calendar management
Certification
High School Diploma-High Honors Graduate: Overall GPA of 3.95
Timeline
Administrative Assistant
BookedUp Vacation Rentals
04.2022 - Current
Front Office Clerk
The Children’s Clinic
09.2021 - 09.2023
PBX Operator
Long Beach Marriott
06.2021 - 09.2021
Barista
Starbucks
05.2019 - 06.2021
Sales Associate
Kids Foot Locker
04.2018 - 08.2019
High School Diploma -
Long Beach Polytechnic High School
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