PEYTON THORNTON
Long Beach
Summary
A focused office professional adept at handling diverse administrative tasks, with a proven ability to prioritize and manage competing demands in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
BookedUp Vacation Rentals
04.2022 - Current
- Facilitate smooth communication between departments, acting as a liaison to ensure prompt resolution of issues
- Oversaw itinerary coordination and scheduling office meetings for both clients and personnel
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
- Distributed reports as directed by the immediate supervisor
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy
Client Coordinator
Law Offices of Sandra Diaz PC
Lakewood, USA
04.2024 - 11.2024
- Streamlined estate planning process by working closely with attorneys, accountants, and other professionals to meet client objectives effectively.
- Preform a variety of routine and non-routine administrative, clerical, and data collection tasks in accordance with established procedures.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting documents or summarizing depositions accurately.
- Scanned, faxed, and bound documents, reports, and proposals as needed.
Front Office Clerk
TCC Family Health
Long Beach, USA
09.2021 - 09.2023
- Provided exceptional patient care by greeting visitors, initiating triage processes, and assisting with medical forms
- Managed office communications effectively, answering calls, taking messages, and directing calls appropriately
- Optimized appointment scheduling to enhance patient flow and minimize wait times
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and office policies, while also contributing to business exclusivity programs and outreach efforts
PBX Operator
Long Beach Marriott
Long Beach, USA
06.2021 - 09.2021
- Effectively managed communications, both inbound and outbound, while also collecting and analyzing data for detailed reports
- Consistently provided top-notch customer service in a variety of situations
Barista
Starbucks
Long Beach, USA
05.2019 - 06.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor while ensuring a clean and organized workspace, fostering optimal productivity and safety
Sales Associate
Kids Foot Locker
Lakewood, USA
04.2018 - 08.2019
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
Education
High School Diploma -
Long Beach Polytechnic High School
Long Beach, CA06.2019
Skills
High Volume Phone Inquiries; Interdepartmental Coordination; Work Prioritization; Records Management; Calendar Management; Strong Organization
Technical Skills: Microsoft- Office (OneDrive, Word, Excel, Outlook, Teams, PowerPoint); Google- Suite (Docs, Sheets, Slides); EPIC; CLIO; WealthCounsel; LexisNexis; SimpliFile
Timeline
Client Coordinator
Law Offices of Sandra Diaz PC
04.2024 - 11.2024
Administrative Assistant
BookedUp Vacation Rentals
04.2022 - Current
Front Office Clerk
TCC Family Health
09.2021 - 09.2023
PBX Operator
Long Beach Marriott
06.2021 - 09.2021
Barista
Starbucks
05.2019 - 06.2021
Sales Associate
Kids Foot Locker
04.2018 - 08.2019
High School Diploma -
Long Beach Polytechnic High School