Peyton Venturella
Oro Valley,Arizona
Summary
Dynamic and organized professional with a positive attitude, experienced at Oreganos Pizza Bistro in delivering exceptional customer service and optimizing workflow. Proven leadership in volunteer roles, fostering community engagement and enhancing youth participation at Casas Church. Skilled in problem-solving and relationship building, with a strong foundation in hospitality and first aid training.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host/Table Busser/Togo
Oreganos Pizza Bistro
4900 E Speedway Blvd, Tucson, AZ 85712
08.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed over 50 calls a day
- Managed reservation system to optimize seating efficiency during peak hours.
- Assisted in training new hosts on customer service standards and procedures.
- Collaborated with servers and kitchen staff to ensure smooth dining experiences.
- Maintained cleanliness and organization of waiting area for guest comfort.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Church Youth Leader
Casas Church
10801 N La Cholla Blvd, Tucson, AZ 85742
06.2024 - Current
- Organized and facilitated weekly youth group meetings to foster community engagement.
- Developed and implemented educational programs tailored to youth spiritual growth.
- Coordinated volunteer efforts for church events, enhancing participation and support.
- Mentored individual youth, providing guidance on personal and spiritual development.
- Promoted outreach initiatives that increased youth involvement in church activities.
- Developed strong connections with youth members by organizing engaging and interactive group activities.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Organized large group events such as faith-based outings, fundraisers and sports competitions to integrate youth group and community.
Education
No Degree -
Canyon Del Oro
Oro Valley Az Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Leadership qualities
- Relationship building
- Customer service
- Adaptable to change
- Exceptional communication
- Professional appearance
- POS software
- Server support
- Telephone reception
- Guest relations
- Reservations
- First aid training
- Customer engagement
- Task prioritization
- Order accuracy
- Workflow optimization
- Takeout order processing
- Hospitality and accommodation
Certification
- ServSafe
- First Aid
- OSHA
Timeline
Host/Table Busser/Togo
Oreganos Pizza Bistro
08.2024 - Current
Church Youth Leader
Casas Church
06.2024 - Current
No Degree -
Canyon Del Oro