Peyton Withycombe
Summary
Experienced and adaptable professional with a proven track record at Randall Roadhouse, excelling in customer service and problem-solving. Demonstrated leadership and creativity through innovative program development at Lexington Christian Academy, and efficiency improvements at Southern Belles Pancake House. Skilled in communication and critical thinking, consistently enhancing customer satisfaction and team effectiveness.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Randall Roadhouse
02.2022 - Current
- Collected information from arriving customers to seat groups or place them on waitlist.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Extended Care Counselor
Lexington Christian Academy
08.2023 - 03.2024
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Implemented and developed core counseling programs to meet each individual's specific and varying needs.
Smoothie Barista
Southern Belles Pancake House
08.2021 - 01.2022
- Created quality beverages for customers following recipes and presentation standards.
- Prepared and served juices and blended drinks.
- Explained product details to share ingredients, allergens or preparation methods.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Replenished ingredients, moving from cold or frozen storage to preparation area.
- Kept balanced cash register, performing speedy calculations and proactively identifying and correcting errors.
- Maintained, operated, set up and cleaned food preparation equipment.
- Cut, diced and chopped fresh ingredients and toppings for smoothies.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Bachelor of Science - Human Health Sciences
University of Kentucky
Lexington, KY05.2027
High School Diploma -
Harry D Jacobs High School
Algonquin, IL05.2023
Skills
- Communication
- Problem Solving
- Creativity
- Leadership
- Customer Service
- Organization
- Adaptability
- Teamwork
- Critical Thinking
Timeline
Extended Care Counselor
Lexington Christian Academy
08.2023 - 03.2024
Restaurant Hostess
Randall Roadhouse
02.2022 - Current
Smoothie Barista
Southern Belles Pancake House
08.2021 - 01.2022
Bachelor of Science - Human Health Sciences
University of Kentucky
High School Diploma -
Harry D Jacobs High School
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