Peyvand Vedadi
Midvale
Summary
Accommodating Customer Support Specialist with a documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with a successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions. Expert at finding win-win solutions.
Overview
1
1
year of professional experience
Work History
Retail Associate
Scheels
06.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Built customer loyalty and retention by delivering excellent customer experiences.
Front End Cashier
Dicks Sporing Goods
06.2023 - 06.2024
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
Bachelor of Science - Business Administration And Management
University of Utah
Salt Lake City, UT04-2026
Skills
- Strong team contribution
- Time management and prioritization
- Communication
- Customer service
Timeline
Retail Associate
Scheels
06.2024 - Current
Front End Cashier
Dicks Sporing Goods
06.2023 - 06.2024
Bachelor of Science - Business Administration And Management
University of Utah
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