Paula Gawlowicz
Woodbridge,NJ
Summary
Professional waitress with over 10 years of experience in fine dining and high-volume restaurants in the U.S. and Europe. Strong background in guest relations and maintaining exceptional service standards under pressure. Known for attention to detail, calm performance during peak hours, and creating refined dining experiences that encourage guest loyalty.
Overview
13
13
years of professional experience
Work History
Waitress
Greek Spot
Red Bank, NJ
10.2024 - 12.2025
- Provided attentive and polished service in a high-volume dining environment
- Built strong guest relationships to encourage repeat visits
Waitress
Locanda Vecchia
Montville, NJ
12.2022 - 09.2024
- Delivered fine dining–level service in an upscale Italian restaurant
- Demonstrated wine and menu knowledge to guide guest selections
- Maintained precision and calm during high-pressure service
Waitress
Arturo’s Restaurant
Midland Park, NJ
10.2021 - 12.2022
- Provided attentive, high-standard table service in a busy, established restaurant
- Managed multiple tables efficiently during peak service hours
- Maintained clear communication with kitchen and bar to ensure smooth service flow
- Consistently delivered professional guest experience in a fast-paced environment
- Consistently delivered professional guest experience in a fast-paced environment
Waitress
Mama Dag’s Seafood & Pasta Bar
West Orange, NJ
11.2019 - 09.2021
- Delivered efficient, high-quality service in a fast-paced, high-volume restaurant
- Maintained accuracy and professionalism during peak hours
- Coordinated closely with kitchen and bar to ensure smooth service flow
- Focused on guest satisfaction while managing demanding service pace
Waitress
Royal Warsaw Restaurant
Garfield, NJ
06.2017 - 11.2019
- Provided full-service dining in a well-established, high-volume restaurant
- Managed large table sections while maintaining service quality and efficiency
- Delivered consistent, professional guest experience in a fast-paced environment
- Supported team operations to ensure smooth service during peak hours
Floor Manager
Belvedere Restaurant – Warsaw, Poland
Warsaw Poland
02.2015 - 04.2017
- Supervised daily dining room operations and service flow in a fine dining environment
- Managed FOH staff scheduling, sections, and service standards
- Ensured exceptional guest experience and handled VIP and special requests
Waitress
TGI Fridays
Warsaw Poland
01.2013 - 01.2015
Waitress (Seasonal)
Badpaviljoen
Domburg, Netherlands
05.2013 - 08.2013
Education
ServSafe Food Handler Certification
Bachelor of Arts - English Linguistics
University of Warsaw
Warsaw PolandInternational Bartenders & Sommelier School (MSBiS)
Skills
- Fine Dining Service Standards
- Guest Relations & Service Excellence
- Upselling & Check Average Growth
- High-Volume Service Management
- Attention to Detail
- POS Systems & Cash Handling
- Table & Section Management
- Communication with Kitchen & Bar
- Time Management Under Pressure
- Order Accuracy & Service Flow
- Floor Coordination & Team Support
- Training & Mentoring New Staff
Timeline
Waitress
Greek Spot
10.2024 - 12.2025
Waitress
Locanda Vecchia
12.2022 - 09.2024
Waitress
Arturo’s Restaurant
10.2021 - 12.2022
Waitress
Mama Dag’s Seafood & Pasta Bar
11.2019 - 09.2021
Waitress
Royal Warsaw Restaurant
06.2017 - 11.2019
Floor Manager
Belvedere Restaurant – Warsaw, Poland
02.2015 - 04.2017
Waitress (Seasonal)
Badpaviljoen
05.2013 - 08.2013
Waitress
TGI Fridays
01.2013 - 01.2015
ServSafe Food Handler Certification
Bachelor of Arts - English Linguistics
University of Warsaw
International Bartenders & Sommelier School (MSBiS)