Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Phaedra Jensen

Bradley,IL

Summary

Proficient in bookkeeping, tax preparation, and financial operations with a strong background in project management. Proven track record in maintaining client and vendor relationships while effectively managing accounts payable and receivable. Recognized for exceptional time management and organizational skills, resulting in accurate financial reporting and data integrity. Skilled communicator focused on optimizing administrative processes for improved efficiency.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Food Prep Specialist

Red Lobster
Bradley, IL
09.2018 - 07.2022
  • Executed food preparation tasks including washing, chopping, and cooking produce, meat, and seafood dishes.
  • Maintained high standards of food safety and knife handling practices.
  • Demonstrated meticulous attention to detail in all aspects of food preparation.
  • Applied expertise in seasoning, garnishing, and restocking ingredients efficiently.
  • Thrived in high-volume, fast-paced kitchen environments.
  • Managed multiple tasks simultaneously while ensuring quality outcomes.
  • Remained composed in high-stress situations to maintain workflow efficiency.
  • Collaborated effectively as a team player to achieve common goals.

Respite Care Provider

Private Duty In-Home Care
Bradley, IL
10.2016 - 04.2019
  • Assisted clients with bathing, grooming, dressing, toileting, and mobility needs.
  • Prepared meals adhering to dietary restrictions; assisted with feeding as necessary.
  • Performed light housekeeping tasks, including cleaning, laundry, and changing bed linens.
  • Prompted clients to take medications as prescribed to ensure adherence.
  • Engaged in meaningful conversations, providing emotional support and companionship.
  • Transported clients to medical appointments, errands, and social activities.
  • Monitored health status by observing changes in condition and reporting concerns promptly.
  • Maintained comprehensive documentation of care provided for accurate record-keeping.

Bartender

Mugshots
Ashkum, IL
09.2012 - 10.2016
  • Ensured pleasant drinking experience for customers through attentive service.
  • Maintained clean and sanitary bar area while serving drinks.
  • Focused on detail and presentation of each drink order.
  • Prepared ingredients by strictly following recipes and maintaining quality.
  • Adhered to alcohol handling, sanitation, and safety procedures with proper item rotation.
  • Coordinated daily supply inventory and assisted with delivery receipts.
  • Contributed to creation of daily, holiday, and theme drink menus.
  • Completed cleaning tasks per daily and weekly schedules, including dishwashing.

Office Manager/Project Manager/Bookkeeper

Kalb Septic
Clifton, IL
01.2009 - 01.2012
  • Managed financial operations, including accounts payable and receivable alongside bookkeeping duties.
  • Oversaw daily office functions, focusing on scheduling and project management efficiency.
  • Coordinated relationships with vendors and clients to enhance service quality.
  • Supervised procurement processes to guarantee timely availability of materials.
  • Developed internal control protocols for accurate recordkeeping across all transactions.
  • Resolved discrepancies in billing with vendors and customers in a timely manner.
  • Performed month-end closing activities while preparing comprehensive financial statements.
  • Maintained compliance during execution of bank reconciliations, invoicing, and collections.

Bartender

R Bar
Kankakee, IL
01.2004 - 01.2009
  • Ensured smooth bar operations by providing exceptional customer service.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Provided drink suggestions to customers based on their preferences.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Processed payments accurately and efficiently with POS system.
  • Served drinks while maintaining cleanliness and sanitation standards at bar.
  • Attended to presentation details for each order prepared from recipes.
  • Managed inventory and coordinated receipt of supplies for bar.
  • Followed safety protocols for alcohol handling and maintained proper dating of items.
  • Assisted in development of daily, holiday, and themed drink offerings.
  • Executed cleaning routines as scheduled; performed dishwashing when necessary.
  • Facilitated orientation for new employees regarding bar operations.

Receptionist/Escrow Assistant/Office Floater

Alliance Title
Roseville, CA
01.2001 - 01.2004
  • Acquired extensive experience in all aspects of real estate escrow services.
  • Managed 20-line phone system efficiently in one of California's fastest growing title and escrow companies.
  • Provided personalized customer service to real estate agents, lenders, buyers, sellers, and vendors.
  • Conducted title research, filed documents, and requested demand statements to clear titles.
  • Supported leading Escrow Officer's team as second assistant in top three company team.
  • Maintained files and call volume while tracking couriered packages and demand requests.
  • Prepared funding packages, verified signatures post-signing, and coordinated disbursements after funding.
  • Served as office floater, ensuring support across teams to meet end-of-month deadlines.

Education

CB Designation - Certified Bookkeeper

AIPB
REMOTE- Currently Enrolled

Some College - Photography, Film Making

Columbia College-Chicago
Chicago, IL
01.1997

Some college - Criminal Justice

Kankakee Community College
Kankakee, IL
01.1995

High School Diploma -

Bradley-Bourbonnais C High School
Bradley, IL
08.1991

Skills

  • Clerical and administrative expertise
  • Bookkeeping and payroll processing
  • Project coordination and office management
  • Microsoft Office proficiency
  • Proofreading and transcription
  • Computer literacy and internet skills
  • Escrow and transaction management
  • QuickBooks proficiency
  • Tax preparation

Certification

  • Certificate of Completion - Quickbooks

Intuit

Remote / June 2025

  • Certificate of Completion - Bookkeeping

Intuit

Remote / May 2025

  • Certificate of Completion - Tax Knowledge Assessment Test

H&R BLOCK

Remote / January 2025

  • Certificate of Completion - Microsoft Office Suite

Kankakee Community College

Remote / April 2024

Timeline

Food Prep Specialist

Red Lobster
09.2018 - 07.2022

Respite Care Provider

Private Duty In-Home Care
10.2016 - 04.2019

Bartender

Mugshots
09.2012 - 10.2016

Office Manager/Project Manager/Bookkeeper

Kalb Septic
01.2009 - 01.2012

Bartender

R Bar
01.2004 - 01.2009

Receptionist/Escrow Assistant/Office Floater

Alliance Title
01.2001 - 01.2004

CB Designation - Certified Bookkeeper

AIPB

Some College - Photography, Film Making

Columbia College-Chicago

Some college - Criminal Justice

Kankakee Community College

High School Diploma -

Bradley-Bourbonnais C High School

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