Phalla K. Thach
Pennsauken,USA
Summary
Seeking a position requiring performance of administrative duties such as developing an annual budget, managing financial operations, patient billing and reimbursement, purchasing, facilities management, and health information/technology responsibilities.
Overview
24
24
years of professional experience
Work History
Customer Account Specialist
NAIL SALON
08.2020 - Current
- Managed financial operations by performing bookkeeping responsibilities including chart of accounts maintenance, oversight of accounts payable and accounts receivable transactions, billing, invoice management, bank statement reconciliation, and generation of financial reports.
Manager/eBay SPECIALIST
D&T Unlimited Corp
10.2013 - 05.2021
- Office Manager for Internet sales business operations. Recruited to oversee and manage employee work schedules. Responsibilities extend to assuring that all applicable government rules and regulations are fully complied with and enforced. Apply web based buying and selling knowledge and skills to train employees and promote and complete business transactions on eBay. Responsibilities include marketing products, eBay business rules compliance, packaging and transportation, billing, and achieving outstanding customer satisfaction ratings.
Logistics Analyst
RSI/DSCP CONTRACTOR
06.2007 - 08.2013
- As a member of the Regent Systems Incorporated IDOC user support team, supported the Business Process Support Directorate of the DLA Troop Support, Philadelphia. Assisted the Defense Logistics Agency (DLA) with Business Systems Modernization (EBS) Project tasking, involving research and correction of IDOC exception errors. Used extensive knowledge of SAP software as it relates to Defense Logistics Agency Procurement, Planning, Order Fulfillment and Finance systems to identify root causes of processing errors.
- Daily workload included using SAP navigation skills to research, analyze, and resolve of EBS failed Intermediate Documents (IDOCs) including open PRF issues, contract pricing issues, customer cancellations, and credits. Responsible for pre-award and post award functions relating to very complex, high visibility, high dollar value procurements, which are primarily negotiated by Contract Specialist for best value for the DSCP Supply Chains: Subsistence
- Work daily with SAP regarding Accounts Payable related issues by analyzing accounting systems procedures, performance and commercial accounts interrelationships to the automated information systems. Concentrated on disbursements of fund accounting methods, procedures, and techniques used in maintaining, balancing, and closing an accounting system.
- Routinely work in conjunction with the Supply Specialists on complex issues related to accounts payable, processing requirements for the various departments to complete reconciliation of orders and data.
- Ensure processing and matching of vendor invoices, resolve invoice discrepancies, and processing vendor payments for the Medical Supply chain in a timely manner to ensure the overall integrity of the program.
- Ensure activities, such as receiving vendor invoices (electronic and manual) are accurate and completed in a professional manner with minimal supervision.
- Routinely coordinate with the Financial Services Analyst to elevate unresolved accounts payable issues to a higher-level within the Finance core process as part of the “Team First” concept.
- Frequently coordinate with Financial Customer Liaison, to resolve blocked invoices due to contract and good receipt related discrepancies. Also work with the Business Process Analysts regarding payable issues that may affect financial reporting, and to conduct inquiries when necessary.
- Other duties include billing and payment collection related discrepancies; assist the Accounting Expenditure Processor to establish billing records, compile and transmit bills, and apply payment collections against open receivables.
PRODUCTION ASSISTANT
Teleflex Medical– Medical Device MFG
02.2002 - 04.2007
- Successfully organized, documented product assembly and manufacturing guidelines and product specifications used to maintain the quality of medical devices supplied.
- Coordinate with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.
- Operate computer to compose and edit correspondence and verbal direction and from knowledge of policies of established departments/divisions; prepare, compose, type, edit and distribute agendas and minutes of numerous meetings.
- Performed periodic updates of these production manuals to keep them current and ensure price reasonableness and fairness, changing FDA guidelines pertaining to medical devices.
- Input all production data daily utilizing Access and/or SAP used to monitor production.
- Worked at a high level in conjunction with the Acquisition Specialists, purchasing and ordering supplies for Teleflex, entering purchase information into SAP to ensure accurate accounting.
- Assisted in the completion of monthly inventory reviews to ensure accuracy, and complete a report to the Purchasing Specialist for reconciliation.
- Review and edit weekly time sheets; and verify against staffing. Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also include travel and lodging arrangements.
- Conduct communication for all temporary employees for first day orientation relative to training work hours.
- Main resource and Point of Contact for all employees regarding employee related questions, policies, procedures, forms, & systems and provided routine factual information.
- Updated SAP data base for attendance/occurrence issues as necessary, or from required status change reports. Completed production orders and Work in Progress (WIP) inventory information using the SAP system.
- Coordinator of the Employee Relation Committee for providing activities to enhance morale.
- Prepared and maintained concise and complete records and reports.
- Updated production work order information.
- Assisted supervisors with various production duties.
- Maintained the training book and training records.
- Maintained the training file on department personnel.
- Greet visitors and determine whether they should be given access to specific individuals.
- Make travel arrangements for executives.
- Manage and maintain executives' schedules.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Prepare agendas and make arrangements for committee, board, and other meetings.
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.
- Prepare responses to correspondence containing routine inquiries.
Education
High School -
Jefferson High School
Chicago, IllinoisSkills
- Successfully coordinated several company events for a group of 120 people (Christmas Party, Summer Picnic, Food Drives, Clothing Drives, and School Supply Drives)
- Mold Book projects Successfully documented product assembly and manufacturing guideline As well as product specifications for over 300 products Also do periodic updates of these books to keep them current to FDA guideline
- Excellent communication and organizational skills Dynamic & very detail-oriented Fluent in speaking & writing Cambodian
- Typing: 75 words per minute
- Dictation: 40 words per minute
SUMMARY OF QUALIFICATIONS
Over eight years of SAP experience, utilizing expertise in different functional modules. Proficient in the latest office technologies, proficient in Microsoft Office applications such as MS Word, Excel, Power Point, Access, and Outlook. Thoroughly familiar with Windows 7 OS, and well versed in the latest computer related technologies. Extensive financial management and bookkeeping background.
Timeline
Customer Account Specialist
NAIL SALON
08.2020 - Current
Manager/eBay SPECIALIST
D&T Unlimited Corp
10.2013 - 05.2021
Logistics Analyst
RSI/DSCP CONTRACTOR
06.2007 - 08.2013
PRODUCTION ASSISTANT
Teleflex Medical– Medical Device MFG
02.2002 - 04.2007
High School -
Jefferson High School