Summary
Overview
Work History
Education
Skills
Timeline
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Phalline Chan

Phalline Chan

Grove City,OH

Summary

Experienced Floor Lead and Training Coordinator familiar with supporting operations and facilitate communication between operations and managers. Knowledgeable about identifying needs and mapping out improvement plans.

Offering 5 years of experience working in Pharmaceutical Manufacturing settings and operating machinery for production. Knowledge in Pharmaceutical packaging equipment and process. Skilled in machine and equipment troubleshooting, paired with outstanding time management and multitasking abilities.

Overview

17
17
years of professional experience

Work History

Senior Manufacturing Processor Technician

Amgen
New Albany, OH
06.2022 - Current
  • Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
  • Troubleshot problems with equipment, devices and products.
  • Trained new employees on company and safety standards, providing assistance and remediation with issues.
  • Developed manufacturing infrastructure to integrate or deploy new processes.
  • Addressed assembly line problems with extensive and detailed knowledge of standard procedures.
  • Support with creating work instruction and SOP's

Machine Operator II

AmerisourceBergen
Columbus, OH
05.2019 - 06.2022
  • Documented daily production data and submitted accurate time logs.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Verify and prepare repackaging material and equipment for production run.
  • Packaging machine set up/ changeovers for production runs, follow work instructions for equipment and all work standards and SOPs.
  • Operating packaging equipment, including troubleshooting and making adjustments in accordance with work standards.
  • Repackaging raw material into finished product that are within packaging specifications and meet all quality standards.
  • Routine inspections of components and products to fulfill quality assurance requirements.

Warehouse Associate III

AmerisourceBergen
05.2017 - 05.2019
  • Performs the clerical duties of the receiving and shipping office (to include answering phones, maintaining multiple Excel spreadsheets, prepare weekly logistic schedule- based on company demand, contacting appropriate logistic contacts pertaining to changes that may occur with volume AmerisourceBergen produces)
  • Technically sound in Retek, Jesse, Outlook, CCUI and RDM Systems
  • Generation of bill of lading
  • Inventory management and reporting
  • Power equipment certified
  • Load and unload trucks
  • Use of conveyor belts and warehouse machinery

Merchandise Processor, •Seasonal Supervisor

Gap Inc. Direct
07.2007 - 05.2017
  • Time and people management, tough conversation training, and expense/paycheck reports
  • Presenting a professional demeanor and presence at all times
  • Communication skills
  • Training coordinator: trainings and assisting new hires with computer systems, conveyor belts, power equipment, etc
  • Performed packed audits to prevent fraud/ theft and insure a customer's order is correct
  • Returns specialist, pick/pack, and inventory control
  • Performs the clerical duties of the receiving and shipping department

Education

Associate Degree - Culinary Arts and Small Business Management

My Computer Career Hocking College
09.2015

Skills

  • Strong organizational skills; detail oriented
  • Excellent written and oral communication skills
  • Quality assurance standards
  • Equipment operation
  • Trained new employees
  • Materials and Process Knowledge
  • Production methods
  • Troubleshooting issues in the production environment
  • Problem solving skill
  • Preventive Maintenance
  • Modifications and adjustments

Timeline

Senior Manufacturing Processor Technician

Amgen
06.2022 - Current

Machine Operator II

AmerisourceBergen
05.2019 - 06.2022

Warehouse Associate III

AmerisourceBergen
05.2017 - 05.2019

Merchandise Processor, •Seasonal Supervisor

Gap Inc. Direct
07.2007 - 05.2017

Associate Degree - Culinary Arts and Small Business Management

My Computer Career Hocking College
Phalline Chan