Hi, I’m
Phaly Srey
Des Moines,WA
Summary
Results-driven Quality Technician with over 7 years of experience in high-tech manufacturing environments, demonstrating a proven ability to perform precise functional, mechanical, and electrical inspections with a remarkable 98% accuracy rate. Expertise in enhancing production processes and product quality while strictly adhering to ISO-9001 standards has led to significant contributions in reducing production delays and optimizing supply chain accuracy. Recognized for maintaining rigorous quality control standards and ensuring product compliance while effectively collaborating with team members in dynamic settings. Equipped with advanced troubleshooting skills for diagnostics and repair of mechanical systems, consistently maintaining safety standards and operational efficiency across diverse work environments.
Overview
21
years of professional experience
Work History
Applebee's Grill + Bar
Restaurant Server
05.2024 - Current
Job overview
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Cultivated warm relationships with regular customers.
- Stayed up-to-date on menu changes to help customers make food choices.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
ASMPT-NEXX
Quality Technician
04.2021 - 02.2024
Job overview
- Ensured accurate inventory by verifying quantities received, lot numbers, and revisions, effectively preventing supply chain issues.
- Elevated product quality by inspecting parts, assemblies, and finished products to exact specifications during incoming and final inspections.
- Executed functional, mechanical, and electrical inspections, maintaining a 98% accuracy rate throughout production.
- Streamlined reporting by completing comprehensive inspection documentation, meticulously tracking work orders and summarizing results.
- Enhanced inspection precision by consistently applying established procedures and utilizing calibrated tools.
- Reduced production delays by coordinating effectively with the Quality Manager to address non-conforming materials.
- Spearheaded internal audits to verify that equipment and tools adhered to ISO-9001 standards, achieving 100% compliance.
- Supported continuous improvement initiatives by identifying areas for cost reduction and increased productivity.
- Led a team of junior technicians to achieve project goals and maintain high-quality standards.
- Collaborated with engineering teams to develop more efficient testing methods, resulting in faster product releases.
- Assisted in the creation of comprehensive quality control documentation, improving training procedures for new hires.
- Coordinated Calibration of Tools/Equipments on Production and Engineering Floor.
Hologic
Electrical/Mechanical Technician 2
01.2018 - 03.2021
Job overview
- Successfully installed and calibrated Genesis tools, adhering to strict production schedules and quality requirements.
- Diagnosed and resolved equipment issues, significantly reducing downtime and improving production efficiency.
- Accurately followed technical drawings and industry standards to ensure high-quality production processes.
- Conducted test process verifications and maintained equipment, ensuring operational readiness at all times.
- Achieved production targets by consistently meeting standard cycle times for the Genesis system.
- Identified non-conformances and completed Non-Conformance Reports (NCEs), thereby improving overall product quality and adherence to Hologic standards.
- Ensured all processes aligned with Hologic's quality standards, contributing to ongoing continuous improvement initiatives.
Analog Devices
Quality Specialist
06.2015 - 12.2016
Job overview
- Enhanced product reliability through meticulous die inspection, ensuring 99% defect-free incoming materials.
- Improved material traceability by creating and managing Incoming Inspection Records (IIR).
- Reduced production errors by inspecting incoming materials and efficiently handling non-conforming items.
- Coordinated the return of defective materials to suppliers, minimizing production disruptions and maintaining workflow integrity.
- Performed mechanical and electrical measurements to ensure materials met exacting specifications.
- Utilized advanced tools, including Fischer-scope and X-RAY, for substrate testing and quality verification.
Carl Zeiss
SEM Test Technician
07.2013 - 05.2015
Job overview
- Installed, calibrated, and tested Scanning Electron Microscope (SEM) tools, contributing to the success of over 100 SEM tool deployments.
- Diagnosed and repaired ION Beam SEM equipment, reducing troubleshooting time by 20%.
- Verified test processes and performed routine maintenance, ensuring a 95% uptime for SEM systems.
BAE Systems
Mechanical Technician (Engineering Assistant)
01.2005 - 05.2013
Job overview
- Operated, inspected, and maintained production equipment, contributing significantly to improvements in equipment uptime.
- Promoted to Engineering Assistant, overseeing production across three areas and supporting the launch of a new product line.
- Recognized as a Subject Matter Expert in dry etch and strip procedures, enhancing process efficiency.
- Developed and executed test protocols, providing critical data for prototype evaluations and cycle life testing.
- Earned a reputation for high-quality workmanship, particularly in manual etch processes using hazardous chemicals.
- Operated photolithography equipment, achieving consistent wafer quality within stringent engineering specifications.
- Performed preventative maintenance on coating equipment, effectively reducing defects and ensuring optimal wafer quality.
- Utilized analytical and metrology equipment to ensure compliance with ISO 9001 standards, enhancing overall process reliability.
Education
Lowell High SchoolLowell, MA
High School Diploma from General Studies
06.2002
University Overview
- Honor Roll
Skills
- Cleanroom Procedures
- Prototypes
- Photolithography
- Wafer Production
- Reading Technical Docs
- Rework
- Quality Assurance
- Audits
- FIB
- Smartsem
- Microsoft Access
- Microsoft Office
- Wafer Tracking: Workstream & Promise
- Testing Protocols
- Microscopes
- Wet & Dry Etching
- Calibration & Setup
- Plasma Cleaning Equipment
- Troubleshooting
- Quality Control
- SolidWorks 2007
- AutoCAD 2005
- SPC
- Microsoft SQL Server
- SAP
- Payment processing
- Service prioritization
- Cleaning and sanitizing
- Allergy awareness
- Suggestive selling
Timeline
Restaurant Server
Applebee's Grill + Bar
05.2024 - Current
Quality Technician
ASMPT-NEXX
04.2021 - 02.2024
Electrical/Mechanical Technician 2
Hologic
01.2018 - 03.2021
Quality Specialist
Analog Devices
06.2015 - 12.2016
SEM Test Technician
Carl Zeiss
07.2013 - 05.2015
Mechanical Technician (Engineering Assistant)
BAE Systems
01.2005 - 05.2013
Lowell High School
High School Diploma from General Studies
Similar Profiles
Brandy ShouldersBrandy Shoulders
General Manager of Food Service at Applebee's Grill & BarGeneral Manager of Food Service at Applebee's Grill & Bar
Neftali AcostaNeftali Acosta
Server at Applebee's Grill + BarServer at Applebee's Grill + Bar
Kaela BrookerKaela Brooker
Server/Bartender at Applebee's Grill + BarServer/Bartender at Applebee's Grill + Bar
Kyler BoutinKyler Boutin
Cook at Applebee's Grill + BarCook at Applebee's Grill + Bar
Hawa FadigaHawa Fadiga
Receptionist at Law Offices Of Steven D.WeierReceptionist at Law Offices Of Steven D.Weier