Pham Nguyen
Gilbert,AZ
Summary
Accomplished CEO with a proven track record at VTCC STORE LLC, demonstrating operational excellence and strategic visioning. Spearheaded initiatives that significantly enhanced company growth and brand reputation through effective decision-making and relationship building. Skilled in staff management and customer focus, achieving substantial business growth and client satisfaction without compromising quality.
Overview
10
10
years of professional experience
Work History
CEO
VTCC STORE LLC
06.2022 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Fostered strong relationships with industry partners to expand business opportunities.
- Manage and control employees, inventory.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Optimized supply chain operations for reduced costs and increased efficiency.
Manager of Operations
Modern Nails And Spa
05.2017 - 12.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Sales Manager
Starbucks
01.2014 - 02.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Education
High School Diploma -
University of Finance And Marketing
Thành Phố Hồ Chính Minh06.2015
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Relationship Building
- Sales team training
- Staff Management
Timeline
CEO
VTCC STORE LLC
06.2022 - Current
Manager of Operations
Modern Nails And Spa
05.2017 - 12.2021
Sales Manager
Starbucks
01.2014 - 02.2017
High School Diploma -
University of Finance And Marketing
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