Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Phan Douglas

Tampa ,FL

Summary

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

3
3
years of professional experience

Work History

Cashier

Dunkin' Donuts Franchising
03.2024 - Current
  • Managed payment operations efficiently with POS system and cash register.
  • Provided store information in response to customer queries.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Delivered product advice and addressed customer questions.

File Clerk

Trilogy Health Services
09.2023 - 03.2024
  • Managed and stored forms, reports, and receipts.
  • Pulled files for staff, management, and third-party requests.
  • Retrieved the requested files and delivered them to the appropriate personnel.
  • Updated daily logs for tracking file movements.

Environmental Services Housekeeper

Tampa General Hospital Emergency Room
03.2022 - 03.2023
  • Performing additional duties as needed.
  • Kept bathrooms in a clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
  • Maintained safety protocols through the safe handling of equipment and chemicals.
  • Transported trash and hazardous waste to the appropriate disposal area.

Education

Medical Assisting - undefined

Southern College
Tampa, FL
12.2022

GED - undefined

Howard W. Blake High School
Tampa, FL
02.2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Time management skills
  • Customer service excellence
  • Customer relations
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy

Timeline

Cashier

Dunkin' Donuts Franchising
03.2024 - Current

File Clerk

Trilogy Health Services
09.2023 - 03.2024

Environmental Services Housekeeper

Tampa General Hospital Emergency Room
03.2022 - 03.2023

Medical Assisting - undefined

Southern College

GED - undefined

Howard W. Blake High School

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