Summary
Overview
Work History
Education
Skills
Personal Information
Attributes
Hobbies and Interests
Timeline
OfficeManager
PHANICE AYOTI MURULE

PHANICE AYOTI MURULE

Student Nurse
Arbdeen,SD

Summary

My objective and goal in life is to utilize my knowledge, skills and experience in an environment that allows growth and development in my career. I believe that I will be of useful contribution to the implementation and achievement of this organization’s objectives.

I am a God fearing; self- motivated and determined young lady with a passion to work in a busy organization. I have a strong orientation to learn, I am honest, diligent and effective in professionalism. I believe in achievement of greatness through teamwork as well as service to humanity by impacting into peoples’ lives. Offering strong communication and organizational skills, with genuine interest in contributing to collaborative work environment and learning on job. Brings understanding of time management and ability to quickly adapt to new tasks and responsibilities. Ready to use and develop problem-solving and multitasking skills in [Desired Position] role. Professional student worker with proven experience in academic and administrative tasks. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Skilled in time management, communication, and problem-solving. Reliable and prepared to contribute effectively in dynamic environment. Experienced with administrative tasks, student support, and resource management. Utilizes organizational skills and effective communication to maintain smooth operations and assist academic staff. Knowledge of adapting to dynamic environments, ensuring timely and accurate completion of duties. Diligent [Desired Position] with background in student work environments. Demonstrated ability to manage tasks efficiently and support faculty and staff in various administrative functions. Proven skills in communication and time management, contributing to collaborative and productive work environment.

Overview

14
14
years of professional experience

Work History

Student worker

Sodexo USA-Northern State University.
10.2024 - Current
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
  • Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
  • Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.

Administrative Assistant

Mumias Sugar Company Kenya
01.2016 - 07.2024
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

General Manager

The Quill Hotels
04.2015 - 01.2016
  • Recruiting, training and supervising the hotel staff
  • Planning and organizing accommodation, catering, conferences and other hotel services
  • Managing budgets and financial plans
  • Controlling expenditure
  • Planning menus
  • Organizing corporate social responsibilities in the community
  • Formulating weekly, monthly and annual objectives and goals
  • Promoting and marketing the hotel
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Formulated policies and procedures to streamline operations.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.

Industrial Attachment

Eldoret Water And Sanitation Company (ELDOWAS)
05.2012 - 08.2012
  • Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements
  • Establish tables of accounts, and assign entries to proper accounts
  • Develop, maintain, and analyze budgets, preparing periodic reports
  • Preparation of customer deposit refund vouchers
  • General office operations

Industrial Attachment

Eldoret Water And Sanitation Company (ELDOWAS)
05.2011 - 08.2011
  • Preparing payment vouchers
  • Updating and maintaining the company cashbooks
  • Issuing of KRA returns online and manually
  • Handling customer complaints
  • Ensured accurate record-keeping practices were followed consistently for proper accountability and transparency in reporting activities.
  • Facilitated open channels of communication within the detachment, promoting an inclusive atmosphere conducive to idea-sharing and problem-solving discussions.
  • Collaborated with peers on developing strategic goals aligned with organizational objectives for enhanced mission effectiveness.
  • Increased efficiency of resource utilization by regularly assessing equipment needs and availability.

Education

BACHELOR OF BUSINESS ADMINISTRATION - BUSINESS ADMINISTRATION OPTION

MASINDE MULIRO UNIVERSITY OF SCIENCE AND TECHNOLOGY
01.2013

LORETO HIGH SCHOOL MATUNDA -

LORETO HIGH SCHOOL MATUNDA
01.2007

KIMOSOP ACADEMY -

KIMOSOP ACADEMY
01.2003

Skills

  • Leadership skills
  • Financial accounting skills
  • Analytical Skills
  • Communication skill
  • Research skill
  • IT skills
  • Computer techniques
  • Scheduling
  • Appointment scheduling
  • Office administration
  • Office management
  • Business administration
  • Spreadsheet preparation
  • FLUENT IN [LANGUAGE]
  • Social media content creation
  • Multitasking
  • Google suite proficiency
  • Correspondence preparation
  • Event organization
  • Team development
  • Friendly and professional
  • Administrative assistance
  • Fast learner

Personal Information

  • Date of Birth: 01/02/90
  • Gender: FEMALE
  • Nationality: KENYAN
  • Marital Status: MARRIED.
  • phanice.murule.usa@gmail.com
  • 221 8th Ave Se Apt 09.
  • 57401
  • Aberdeen
  • South Dakota
  • 6055306932
  • Nursing student at Northern State university.

Attributes

I am a God fearing; self-motivated and determined young lady with a passion to work in a busy organization. I have a strong orientation to learn, I am honest, diligent and effective in professionalism. I believe in achievement of greatness through teamwork as well as service to humanity by impacting into peoples’ lives.

Hobbies and Interests

  • Giving motivational talks to the youth and peers
  • Writing articles
  • Guiding and counseling
  • Playing Lawn Tennis
  • Engaging in Corporate Social Responsibility

Timeline

Student worker

Sodexo USA-Northern State University.
10.2024 - Current

Administrative Assistant

Mumias Sugar Company Kenya
01.2016 - 07.2024

General Manager

The Quill Hotels
04.2015 - 01.2016

Industrial Attachment

Eldoret Water And Sanitation Company (ELDOWAS)
05.2012 - 08.2012

Industrial Attachment

Eldoret Water And Sanitation Company (ELDOWAS)
05.2011 - 08.2011

BACHELOR OF BUSINESS ADMINISTRATION - BUSINESS ADMINISTRATION OPTION

MASINDE MULIRO UNIVERSITY OF SCIENCE AND TECHNOLOGY

LORETO HIGH SCHOOL MATUNDA -

LORETO HIGH SCHOOL MATUNDA

KIMOSOP ACADEMY -

KIMOSOP ACADEMY
PHANICE AYOTI MURULEStudent Nurse