Phani Kiran Atluri
Mountain House,CA
Summary
Results-driven software professional with over 20 years of experience in diverse domains, including Telecom and Cloud Technologies. Specializes in Site Reliability Engineering (SRE) and excels at developing robust automation frameworks for Enterprise and Cloud products. Expertise includes development, testing, and DevOps practices, consistently ensuring operational excellence and system reliability. Strong interpersonal skills facilitate effective collaboration, enabling the delivery of high-quality solutions that meet organizational goals.
Overview
26
26
years of professional experience
Work History
Technical Leader/SRE Manager for Video Conferencing Microservices
Cisco
04.2022 - Current
- Since April 2022, serving as Technical Leader / SRE Manager for video conferencing microservices, managing a 7-member team responsible for three large-scale, distributed Webex cloud services and driving agile SRE practices.
- Led the end-to-end migration of critical microservices to a new platform, achieving zero customer impact and reducing infrastructure costs by 35%.
- Provided hands-on technical leadership for 24/7 operations, defining and refining processes for incident management, monitoring, alerting, and capacity planning to ensure high availability and performance.
- Designed, deployed, and maintained core infrastructure components, overseeing global support escalations and coordinating complex, multi-time-zone migrations.
- Developed and maintained an AI SRE bot to help debug and triage issues across microservices and CI/CD, while performing regular security assessments and audits to implement improvements that strengthened system security and enabled safe, seamless releases.
Technical Leader for Media Quality Automation Tool Development
Cisco
03.2020 - 03.2022
- Directed the development of a Video Quality Tool to validate the next-generation Media Server Stack.
- Oversaw the dynamic deployment of instances on AWS using Terraform, automating large-scale deployments through integrated technologies.
- Engineered load generators to simulate and evaluate Webex load and capacity.
- Created an end-to-end automation suite to integrate the Webex Media Stack, ensuring high-quality results and professional growth within the team.
- March 2020 to March 2022: Technical Leader for Media Quality Automation Tool Development
Technical Leader for End-to-End Automation Tool Development
Cisco
02.2016 - 03.2020
- Led the design and development of highly-configured end-to-end automation tools for Cisco Webex to validate media quality, employing a DevOps continuous deployment approach.
- This initiative enhanced product feature automation and expedited execution and validation processes, focusing on media and signaling API development across multiple platforms (Mobile, Windows, Mac, Web Clients, Devices).
- Created and implemented a robust, scalable architecture with efficient resource management to support large-scale deployments, utilizing real clients and simulators.
- Oversaw the delivery of the Webex Video Mesh (On-Premises Media) product, ensuring high-quality results and professional support for EFT customers.
- Developed a customized traffic simulation tool using the open-source Sipp framework to simulate Webex meetings, transmitting audio and video in 720/1080p for performance validation and testing of large meeting features.
- Managed the end-to-end automation suite to integrate the CI/CD pipeline, ensuring effective quality gates for microservices.
- Responsible for recruiting, mentoring, and developing team members, fostering both personal and professional growth within the team.
- February 2016 to March 2020: Technical Leader for End-to-End Automation Tool Development
Technical Leader for Automation tool development
Cisco
04.2014 - 02.2016
- Led automation efforts for the Smatos and Fusion projects (video telepresence management).
- Designed and implemented automation architecture.
- Served as integration lead for WebEx, Telepresence Server, and Squared (across the US and India).
- Contributed to the deployment automation and delivery process.
- April 2014 to February 2016: Technical Leader for Automation tool development
Software Engineer for Call control
Cisco
07.2006 - 04.2014
- Engaged in the development of features and automation tools for Cisco Unified Communications Manager software, which enables enterprise telephony capabilities to packet telephony network devices, including IP phones, media processing devices, VoIP gateways, multimedia applications, and Telepresence phones.
- Involved in both development and testing activities to ensure high-quality deliverables and effective integration of these advanced solutions.
- Jul 2006 to Apr 2014: Sr. Software Engineer for Call control
Module Leader (Client: Nextone)
Velankani SW Pvt Ltd
10.2005 - 07.2006
- Developed a test automation framework for Nextone: This project delivers an automation solution for testing various features of the VoIP product: Session Border Controller.
- The QmTest open-source framework was customized to meet project requirements, facilitating the creation, execution, and storage of test scripts effectively.
- Oct 2005 to Jul 2006: Module Leader (Client: Nextone)
Project Engineer (Client: Nortel Networks)
Wipro
10.2003 - 10.2005
- Automation tool development for Nortel Networks: CATT (Common Automation Test Toolbox) test automation framework provides an integrated solution for interactive, automation, and traffic testing.
- The CATT platform facilitates shared development of common and custom functionality, allowing partners to leverage the large CATT base to rapidly develop business-specific test solutions.
- IMS Tools (Interactive Multimedia Server): Nortel Networks Multimedia CommunicationServer (MCS) 5100 is a strategic component of Nortel Networks Enterprise portfolio.
- It drives Voice over Internet Protocol (VoIP) networks delivering multimedia and collaborative applications to the enterprise.
- TheIMS Tools group provides support for testing tools for the MCS product group, which includes traffic testingsolutions as well as automated regression test environment.
- Using the CATT framework, accomplishes automation of testing.
- Oct 2003 to Oct 2005: Project Engineer (Client: Nortel Networks)
Software Engineer (Client: BSNL/MTNL)
MIC Electronics
06.2000 - 09.2003
- Design and development of Interactive Voice Response Systems (IVRS): Developed an IVR software application that accepts a combination of voice input and touch-tone keypad selections, providing appropriate responses via voice, fax, callbacks, and other media.
- This IVR system is integrated into a larger application that includes database access.
- Utilizing R2MFC signaling on E1 trunk lines, the system offers automated interactive voice responses for subscribers to lodge and record complaints, transfer them to the service department, and facilitate the successful completion of repair activities, all without requiring manual interaction.
- Jun 2000 to Sep 2003: Software Engineer (Client: BSNL/MTNL)
Education
Postgraduate Degree - Artificial Intelligence
Institute For Leaders
Texas10-2023
Bachelor of Engineering - Computer Science
Skills
- Java and Python development
- AI & LLMs: Large Language Models (GPT-4x, etc), prompt engineering, retrieval-augmented generation (RAG), embeddings, vector search
- MLOps workflow monitoring
- Tooling & Frameworks: (eg) LangChain, OpenAI / Azure OpenAI APIs, vector DBs
- Data & Infra: Python, REST APIs, Kubernetes, Docker, CI/CD (Jenkins/GitHub Actions), observability (Prometheus, Grafana, ELK, etc)
- Protocols: SIP, SIPI, WebRTC, REST
- Proficient in Selenium and TestNG tools
- Telecom Signaling: R2, ISDN, SS7, PRI
- Experience with Sipp and JMeter for traffic analysis
Timeline
Technical Leader/SRE Manager for Video Conferencing Microservices
Cisco
04.2022 - Current
Technical Leader for Media Quality Automation Tool Development
Cisco
03.2020 - 03.2022
Technical Leader for End-to-End Automation Tool Development
Cisco
02.2016 - 03.2020
Technical Leader for Automation tool development
Cisco
04.2014 - 02.2016
Software Engineer for Call control
Cisco
07.2006 - 04.2014
Module Leader (Client: Nextone)
Velankani SW Pvt Ltd
10.2005 - 07.2006
Project Engineer (Client: Nortel Networks)
Wipro
10.2003 - 10.2005
Software Engineer (Client: BSNL/MTNL)
MIC Electronics
06.2000 - 09.2003
Postgraduate Degree - Artificial Intelligence
Institute For Leaders
Bachelor of Engineering - Computer Science
Achievements/Learning
- Utilized the open-source platform Jitsi to host a customized video conference on AWS, enabling video calls across different geographical locations.
- Got the Best Project Delivery Award in Wipro Technologies for IMS Tools.
- Completed Scrum Master Certification in June-2010.
- Achieved couple of Quality Innovation Awards in Cisco and submitted one Paper to Test Conference.