Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phani Satya Sitaram Polu

Summit,NJ

Summary

  • Over 8 years of IT experience as System Administrator in the field of storage, systems, networking and testing with an exposure towards storage and networking protocols, BIO and Drug manufacturing applications and Equipment’s Having followed skill set.
  • Knowledge of cGMP, GXP, GAMP, SDLC regulations, including 21CFR part 11, and good documentation practices.
  • Knowledge of pharmaceutical, manufacturing and laboratory systems and equipment that support Biologics and clinical manufacturing.
  • Strong technical and problem-solving skills and the ability to work independently.
  • Demonstrated success working in a high-performing, business results-driven environment.
  • Knowledge of Cybersecurity, patching and IT Life Cycle Management (LCM). Understanding of computer system validation.
  • Knowledge and experience with Cybersecurity, patching and IT Life Cycle Management (LCM) in a bio-tech manufacturing environment.
  • Understanding of supply chain, manufacturing domains and supporting technology including manufacturing and supply chain ERP systems (e.g. Oracle, SAP).
  • Working knowledge of regulatory requirements and how they relate to existing and new business systems and practices, primarily GxP.
  • Experience in Bio manufacturing equipment’s like Multisizers, NC202 cell counters, Metone Airborne particle counters, Xuri Bioreactors. Sound understanding of a Cell Therapy manufacturing facility IT Architecture and IT Infrastructure including Networks, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.
  • Updated vSphere environments including ESXi servers, Virtual Center servers and windows virtual machines using VMware Update manager and manual upgrades for Patching.
  • Managed Access Control through Vcenter server, Optimized Resource Utilization (VSphere DRS) and ensured High Availability (VSphere HA), Virtual Infra on VMware, Installation, Upgrades and Patching.
  • Great Working experience with Hyper converged Servers (SimpliVity, Nutanix, Hyperflex) along with installations and deployments. Working experience on configuring Network switches (Juniper, Cisco Nexus switches N5K, N6k, N7k, N9K).
  • Working experience on configuring Cisco MDS core switches, Cisco CNA cards. Experience in implementing, troubleshooting and configuring Cisco UCS servers, Dell, HP and converge infrastructure.
  • Working experience Cisco Unified Computing System Management (UCSM), UCS Central to build server profile, promote local UCS domain to global domain and register to the UCS Central. Hands on experience in creating and configuring RAID levels (RAID 0, RAID 1, RAID 5, RAID 1+0, RAID 0+1).
  • Working experience on Cisco Blade servers, B200m2, B200m3 And Rack servers C220M3/M4, C240M3/4. Working experience in DELL server's 10g,11g and 12g.
  • Experience in installing and configuring storage technology such as SAN, NFS, FC, NAS, ISCSI, and configuring RAID. OS Compatibility testing on CISCO and Dell servers with all supported ESXi, RHEL, Windows OS platforms.
  • Working experience in Installing All OS platforms with PXE and SAN boot. Experience in troubleshooting, performance tuning, storage & security management and user administration in LINUX servers with ansible.
  • Performed full datacenter remediation/rebuild of entire Hyper V environment, maintaining HA for production VM's.
  • Expertise with Windows Active Directory Administration, Windows Server 2003, 2008, 2012, 2016, 2019. Troubleshooting and resolving L2 and L3 issues. Troubleshooting and resolving IPSEC VPN (IKE phase1 and phase related issues.
  • Configure, upgrade and troubleshoot cisco routers, switches and firewalls. Experience in troubleshooting of Layer-2 technologies like VLANS, VTP, STP, RSTP, Inter-VLAN routing, VLAN Trunking, Ether Channels, VLAN access-maps and port security.
  • Troubleshoot and resolve authentication and authorization issues related to TACACS. Experience in the analysis, implementation, troubleshooting of TCP/IP Protocol.
  • Expertise with configuring and managing DNS, DHCP, AD, GPO’s, DFS, IIS. Designed and implemented Oracle database backup/recovery scheme and setup security and storage management strategies.
  • Provide 24/7 Rotational on-call escalation technical support as part of Global Network Infrastructure team. Assist in cabling, configuring and troubleshooting in the Data Center.

Overview

8
8
years of professional experience

Work History

Manager, IT Shared Services

Bristol Myers Squibb
08.2022 - Current
  • Determine business requirements, prepare a Network Architecture for operations in manufacturing suites
  • Own and manage the IT shared landscape across the Cell Therapy site IT systems like Printers, Scales (connected to Manufacturing Network), Scanners, Switches, WiFi, Laptops, Firewall rules, Domains, IT Architecture and IT Infrastructure including Network, Servers, HMIs etc
  • Experience in Bio manufacturing equipment’s like Multisizers, NC202 cell counters, Metone Airborne particle counters, Xuri Bioreactors
  • Own IT Life Cycle Management (LCM) program as well as the roadmap for all the above listed IT Infrastructure
  • Experience in CAR-T manufacturing applications and quality control applications
  • Knowledge in MES application and its integration with manufacturing devices
  • Experience in MES Integration with Infobatch and UDM servers for electronic records
  • Working with network, development and validation teams for equipment and network Deployment
  • Planning and working on the secure and redundant level of network structure in processing area
  • Built the VDI environment for the processing area to maximize the security and performance of the systems that are used on the manufacturing floor
  • Deploying IGEL Operating systems and connecting them to VDI environment to make quick and easy solution to access
  • Supporting Network and IT side of Label Quality Control and processing printing with MES and Bartender applications
  • Be the CTF IT Cybersecurity Point of Contact (POC) and own the system patching effort for various local IT systems
  • Monitor, track and reduce ServiceNow tickets related to IT Infrastructure
  • Manage spares and inventory for IT Infrastructure
  • Own the Disaster Recovery of local computerized systems and be the main POC during P1 and P2 ServiceNow tickets
  • Support in priority incidents and helping to resolve the critical issue to speed up the manufacturing processes
  • Working with Global VDI team, testing the applications and hardware with Users and updating the images as needed
  • Working with QA teams and preparing the doucs for the users helps for training while accessing the VDI
  • Managing the VDI cluster, user access, deployment images etc
  • From VMware Horizon View
  • Managing and working on VDI load balancing using F5 balancer
  • Working with hosting teams, manage servers and data migrations, drive expansions
  • Worked on Manufacturing applications, tested the compatibility in multiple environments
  • BMS proxy routing for general purpose laptops to remediate the Zscaler retirement
  • Worked on Network migration for the manufacturing campus and updated the access points to strengthen the network
  • Monitoring the migrated Network from Cisco Prime and resolving any issues noticed
  • Gathering the Network inventory and managing the equipment
  • Supporting manufacturing applications like EMES, ExcelSafe, DeltaV, MYLA BacT, Citrix..
  • Supporting manufacturing processes, quality and pack out operations from network and application side
  • Collaborated with multiple teams and helped to fix the issues ASAP that cause delay in process
  • Took initiative and address some issues and helping to the team for resolution
  • Interacts effectively with team members, building strong relationships.

Systems Engineer/VMware Engineer

Mindtree LTD (Cisco Systems)
08.2019 - 08.2022
  • Present VMware's technical value proposition to customers and provide technical deep dives on VMware's Hyper-Converged Infrastructure (HCI) vision, vSAN Product, VxRail Appliances, and Cloud Foundation solutions Certifying Servers with the Operating systems and Drivers with versions and builds
  • Install, Manage, Configure vSphere, vSAN, SRM - Site Recovery Manager, vRealize Suite - vROps (vRealize Operations), vRA (vRealize Automation), vRO (vRealize Orchestrator)
  • Preparing the nodes which ensure VMware compatibilities for hardware and software
  • Work as a Quality Engineers and ensure software testability, quality and stability
  • Working to ensure compatibility for every component in server also for the drives which meet the partner requirements
  • Working with Engineering and Product management teams to prioritize customer feature requests into our future product roadmap
  • Ensure success of customer proof-of-concepts (POCs) and respond to the technical elements of RFIs/RFPs Working with our support engineers and technical account managers to drive deployments of VSAN solutions Work on networking protocols native to VSAN and debug vmkernel networking stack
  • Work with VMware kernel and management teams to ensure that features work seamlessly end to end and maintain product extensibility and compatibility
  • Work with the documentation team and ensure good quality documentation of the product and API
  • Installing and configuring network software, including security software and protections
  • Scheduling the installation of firmware patches and updates to all network devices and software
  • Testing the new networks for expected communication between client and servers and adding the new networks to the Firewall rules, if required
  • Documented and maintained technical diagrams, documented logical and physical topology, and other IT procedures
  • Troubleshoot and resolve authentication and authorization issues related to TACACS
  • Analysis, implementation, troubleshooting of TCP/IP Protocol, Configuring and managing DNS, DHCP, AD, GPO’s, DFS, IIS.

Infrastructure Engineer/VMware Engineer

SystemoneX (Celgene)
06.2018 - 05.2019
  • Involved in Building the new VDI infrastructure and providing support for existing infrastructure
  • Installation of new hardware and including with data center installations
  • Hands on Experience in building Hyperconverged nodes
  • (SimpliVity)
  • Engineered the new NetApp 9.x C-mode cluster environment with respect to Aggregates, SVMs, LIFs, Protocol Configuration, Snapshots and Replication etc
  • Deploying the nodes and debugging the issues and make them to successful Build and adding to Environment
  • Upgrading the vCenter to Compatible Versions and manage the Hosts, performing VMware patch, Vmotion, Fault tolerance
  • Experience in implementing, troubleshooting and configuring Cisco UCS servers, Dell, HP and converge and Hyper converged infrastructure
  • Implementation of VMware cloud solution using tools like Identity Manager, VRA and VRO Worked on VMFS Data store’s, Host profiles, Storage profiles, Resource Management and Performance Monitoring Performed several Windows 2008 to 2008 R2, 2008 R2 to 2012 patching/upgrades
  • Experience in creating and applying ESXi4.0/4.1/5.0/5.5/6.0/6.5 Host profile, Storage profiles
  • Maintenance and support for storage like NetApp and EMC
  • Configuring Juniper, Cisco Nexus switches, Cisco MDS core switches, Cisco CNA cards
  • Responsible for support for all Server related issues
  • Operation and maintenance of Windows, VMware ESXi, Backup, Network
  • Troubleshot and resolved desktop, network, and systems issues
  • Cabling and Racking the Network Equipment, replace faulty Wireless access point
  • Used to establish user accounts and group policies along with troubleshooting existing GPOs
  • Microsoft SCCM 2012 troubleshooting, installation of applications, backup, recovery & disaster recovery Install, configure, manage, troubleshoot, and optimize VMware vSphere environment Configuration of RAID0, RAID1 and RAID5 levels for disk management using Hardware RAIDS
  • Knowledge of cGMP, GXP, GAMP, SDLC regulations, including 21CFR part 11, and good documentation practices
  • Knowledge and experience with Cybersecurity, patching and IT Life Cycle Management (LCM) in a bio-tech manufacturing environment

System Engineer/IRM Engineer

SystemoneX (Chevron)
06.2017 - 05.2018
  • Tier 3 Support for M&I Migration and support of all users within all sites with desktop or hardware issue
  • Receive tickets using remedy and assist remotely or deskside
  • Troubleshoot hardware issues and make sound decisions as to escalate to have hardware repaired
  • Installation of VCenter server and its components and configured ESXi within the cluster using Vmotion and HA
  • Install patches on desktop and update software as requested
  • Managing multiple vCenter Server inventories using VMware vCenter Linked Mode
  • Using hyperthreading technique to increase the performance of systems and balancing or reducing the load capacity Ensure compliance with all appropriate legal, regulatory, and contractual requirements for Cloud offerings
  • Provided oversight of security and compliance process for any legal, contractual, or regulatory requirements related to specific acquisitions and integration
  • Development and Customer Production environments in compliance with all legal, regulatory and certificatory requirements
  • Implemented, Troubleshooted and Maintain Cisco UCS full/half width blade server as well as rack mount server
  • Assist in Desktop Support of migration and Monitor UCS alerts through SCH & CADs
  • Administer accounts using Active Directory
  • Provide support using remedy ticketing system
  • Create, test, and optimize service-profile (key of stateless computing) defined with global configuration including service-profile template, pools, boot, network, firmware, QOS, storage policies, etc
  • Setup and install new operating system using image, configure desktop and deploy to user
  • Expertise in operating system security and compliance, patching, malware antivirus, and user access and account management via Active Director
  • Manage the scalability and redundancy of the physical UCS environment through the implementation of UCS templates.

Internship Experience

Bank of The West
10.2016 - 06.2017
  • Built and configured VMware ESXi 5.x hosts and deployed Windows XP/2003/2008/2012 virtual guest operating systems
  • Experienced in working with vCenter and managing ESXi hosts using VMware vCenter
  • Responsible in creating Virtual Machines on the shared Datastores
  • Worked on Power shell scripting for managing the ESXi environment
  • Implemented and tested the Desktop Virtualization
  • Administered Virtual servers and the Windows guest operating systems
  • Performed server utilization statistics and estimated capacity for the future servers to be installed
  • Decommissioned the legacy virtual servers as per the request from the end users
  • Managed the notification scenarios using VRA and enabling it for the end users
  • Responsible for the networker installation on the virtual servers specified by the owners
  • Performed Reverse DNS lookup to determine the domain name associated with the IP addresses of the servers
  • Identified and fixed ESX performance bottlenecks by working with clients and other teams
  • Worked in the migration projects from vSphere 4.x to vSphere 5.0 and 5.5 based on the hardware servers
  • Generated user accounts in Active Directory (AD) Maintained healthy environment of Virtual Machines by keeping on upgrading the VM Hardware and Tools versions up to date using VRO workflows
  • Working on troubleshooting the triggered alarms generated from VMware vCenter Server Responsible for performing VMware patch updates
  • Upgraded the vSphere ESXi servers on the HP blade servers and CISCO UCS servers
  • Responsible for migrating the datacenter and converted the physical servers to virtual servers using convertors
  • Experienced with Live migration, Cold migration, vMotion& Storage vMotion
  • Testing the new networks for expected communication between client and servers and adding the new networks to the Firewall rules, if required.

Education

Master’s in Computer Science and Engineering - Computer And Information Sciences

Northwestern Polytechnic University
Fremont, CA
12.2016

Skills

  • MES
  • EMES
  • Bartender
  • DeltaV
  • Endosafe
  • Excelsafe
  • NC202s
  • Cellometer
  • Centrifuge
  • Multisizer
  • Lovos
  • FITs
  • Hems
  • Sepax
  • Xuri
  • QC Benchtop
  • Myla BacT
  • Scales
  • Printers
  • PCNT
  • CGMP
  • GXP
  • GAMP
  • SDLC regulations
  • Including 21CFR part 11 protocols
  • Cleanroom procedures
  • ESXi-51/55/60/65/70/80
  • VMware VSphere 51/55/60/65
  • VCenter Server 40/41/50/51/55/60/65/67
  • Hyepr-v 2008R2/2012R2
  • View 45/50
  • Site Recovery Management (SRM)
  • Vcenter Update Manager
  • Symantec backup
  • VRangerPro
  • Double-Take Converter
  • Power Shell
  • VRealize Automation (VRA)
  • VRealize Operations manager (VROPs)
  • Ansible
  • VMware converter
  • PlateSpin
  • VBlock
  • VSphere Replicator
  • OSI Reference Model
  • IPv4 and IPv6 addressing and subnetting
  • Ethernet LAN
  • TCP/IP
  • UDP
  • Switches
  • Routing concepts
  • Virtual network concepts including VSwitches
  • VLANs
  • DvSwitch
  • TCP/IP stack for virtualization
  • Configuration of printers
  • Scanners
  • Cisco NSX
  • Microsoft Server 2008/2012/2016/2019/2022
  • Linux Red Hat (RHEL 6/7/8/9)
  • IGEL
  • Centos
  • Netapp 7mode
  • C-Mode
  • EMC (Clariion Symmetrix)

Timeline

Manager, IT Shared Services

Bristol Myers Squibb
08.2022 - Current

Systems Engineer/VMware Engineer

Mindtree LTD (Cisco Systems)
08.2019 - 08.2022

Infrastructure Engineer/VMware Engineer

SystemoneX (Celgene)
06.2018 - 05.2019

System Engineer/IRM Engineer

SystemoneX (Chevron)
06.2017 - 05.2018

Internship Experience

Bank of The West
10.2016 - 06.2017

Master’s in Computer Science and Engineering - Computer And Information Sciences

Northwestern Polytechnic University

Similar Profiles

CREATE PROFILE
Phani Satya Sitaram Polu