PHANUEL Fotso
Moteo Fotso
Lake Alfred,FL
Summary
Adept at enhancing patient care and operational efficiency, my tenure at VITAS Healthcare honed my skills in medical equipment operation and emergency medical care. Collaborating with interdisciplinary teams, I significantly improved patient satisfaction and reduced equipment downtime, showcasing my problem-solving abilities and commitment to healthcare excellence. Responsible candidate eager to provide safe and efficient patient care. Strong knowledge of sterilization methods, safety protocols and equipment care. Knowledgeable in inventory control and recordkeeping. Reliable and dedicated to providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
8
8
years of professional experience
7
7
Certifications
Work History
Medical Service Technician
VITAS Healthcare
01.2022 - Current
- Improved patient satisfaction by promptly addressing concerns and issues related to medical equipment usage.
- Participated in continuous professional development opportunities to stay current with industry trends and advancements in medical technology.
- Reduced downtime of critical medical devices through efficient troubleshooting techniques, minimizing impact on patient care.
- Collaborated closely with other healthcare professionals, ensuring seamless communication and teamwork for providing holistic patient care.
- Optimized clinical workflow by assisting in the installation, calibration, and configuration of new medical devices.
- Enhanced patient care by providing timely and accurate medical equipment maintenance and troubleshooting.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients with complex needs.
- Collaborated with interdisciplinary healthcare teams to ensure optimal patient outcomes and smooth operations.
- Participated in continuing education opportunities to stay current on industry trends and best practices.
- Assisted in the evaluation of new technology acquisitions, making informed recommendations based on cost-benefit analysis results.
- Maintained compliance with regulatory standards through thorough inspection procedures and detailed record-keeping practices.
- Managed financial resources prudently by proposing cost-effective solutions to equipment management challenges.
- Responded effectively to emergency situations involving medical device malfunctions, ensuring minimal disruption to patient care services.
- Provided exceptional customer service to patients and healthcare providers, fostering positive relationships and enhancing facility reputation.
- Decreased turnaround time between patients'' appointment bookings through quick response times during machine breakdowns.
- Conducted comprehensive training sessions for medical staff on proper equipment handling, promoting safety and efficiency in the workplace.
- Expedited diagnostic procedures through consistent upkeep of imaging systems such as X-ray machines or ultrasound scanners.
- Supported quality improvement initiatives within the organization by identifying areas for process enhancement related to medical equipment usage or maintenance practices.
- Contributed to a safe working environment by adhering to infection control protocols when servicing medical equipment.
- Streamlined inventory management processes for efficient tracking of medical supplies, reducing waste and saving costs.
- Developed and maintained medical equipment databases.
- Provided support to medical staff in resolving medical equipment problems.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
Truck Driver/Truck Dispatcher
Pat's Transportation and Logistic
01.2020 - 01.2022
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Dropped and hooked trailers and changed configuration of equipment.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Contributed to culture of safety, participating actively in safety meetings and trainings.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
Delivery Driver
Amazon
02.2017 - 01.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Expedited deliveries to meet customer deadlines and requirements.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Verified accuracy of all deliveries against order forms.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Education
Associate of Science - New Technology
Lincoln Technical Institute
Columbia Maryland 05.2001 -
Associate of Science - Science Education
Institute University of Technology
Douala 05.2001 -
Skills
Cardiac Arrest Management
Languages
French
Professional Working
English
Full Professional
Certification
Certified HHIPAA, vitas healthcare
Timeline
Certified Adverse Events
05-2024
Licensed fire extinguishers-HME
01-2024
Licensed Environmental safety
01-2024
Certified Hazardous Communication
01-2024
Certified HHIPAA, vitas healthcare
01-2023
Licensed preventing workplace injuries - [Timeframe]
01-2023
Medical Service Technician
VITAS Healthcare
01.2022 - Current
Truck Driver/Truck Dispatcher
Pat's Transportation and Logistic
01.2020 - 01.2022
Delivery Driver
Amazon
02.2017 - 01.2019
Associate of Science - New Technology
Lincoln Technical Institute
05.2001 -
Associate of Science - Science Education
Institute University of Technology
05.2001 -
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
Interests
Getting better
Improve my skill
Learn more
Being the best
Software
Word
Microsoft office
PowerPoint
Excel
Quote
Reality is nothing but a collective hunch.
Lily Tomlin and Jane Wagner
Affiliations
- NO affiliations
Work Preference
Work Type
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