Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Phara Nadif

Minneapolis,MN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate job seeker focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet desire goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Associate

Amazon
05.2023 - 08.2023


  • Prepared orders by processing requests, pulled materials from shelves and verified proper labeling and identification on all orders before sending them off to their destination
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Took on extra hours and shifts during busy periods to meet tight deadlines.

Assistant Manager

Soleiman Insurance Agency
07.2019 - 01.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Personal Caregiver

HomeCare
06.2021 - 08.2021
  • Maintained clean, safe, and well-organized patient environment.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Associate

Amazon
07.2020 - 08.2020
  • Pulled orders quickly to maintain demanding productivity goals.
  • Sorted and organized items in designated areas for easy access.
  • Managed timely and effective replacement of damaged or missing products.
  • Followed orders precisely for correct items, sizes and quantities.
  • Followed safety protocols and procedures to minimize workplace accidents.


Education

Bachelor of Arts - Clinical Psychology

Augsburg University
Minneapolis, MN
12.2023

Skills

  • Critical Thinking
  • Time Management
  • Organization
  • Customer Service
  • Communication
  • Problem-solving
  • Detail-oriented
  • Teamwork

Accomplishments

  • Dean's List: Fall 2020 - Spring 2023
  • Customer Service: Handled customers effectively by identifying needs, gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Administration: Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Multitasking: Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Achieved recognition from management for friendly and responsive service.

Certification

Certified American Council on the Teaching of Foreign Languages

Languages

English
Native or Bilingual
Somali
Native or Bilingual

Timeline

Associate

Amazon
05.2023 - 08.2023

Personal Caregiver

HomeCare
06.2021 - 08.2021

Associate

Amazon
07.2020 - 08.2020

Assistant Manager

Soleiman Insurance Agency
07.2019 - 01.2023

Bachelor of Arts - Clinical Psychology

Augsburg University
Phara Nadif