Summary
Overview
Work History
Education
Skills
Timeline
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Pharren (Cosmo) Williams

Middleburg

Summary

I am an enthusiastic and self-motivated aspiring interior designer. Specializing in customer service, my journey has been adorned with countless experiences in helping guest receive the highest quality care. I have solid background in creating high-quality beverages and providing exceptional customer service! I have been consistently recognized for maintaining clean and efficient work environment, quality customer service, and contributing to team success. I have abilities in managing inventory and cash handling as well.

Overview

4
4
years of professional experience

Work History

Barista

ZBeans
12.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Interacted with customers positively during hectic periods to promote a positive environment.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Social Media Ambassador

St. John's River State College
08.2024 - 02.2025
  • Developed creative social media campaigns for various promotions and events.
  • Increased brand awareness by creating and posting engaging content on social media platforms.
  • Engaged with students on campus
  • Maintained a consistent posting schedule that balanced promotional material with informative content to keep followers engaged without overwhelming them.
  • Researched current trends and best practices to develop innovative and impactful campaigns.
  • Raised website traffic through strategic use of hashtags, keywords, and targeted messaging in social media posts.

Leader in Training

Buckle
12.2023 - 01.2024
  • I worked as a Leader in Training and my main responsibilities included; keeping the store orderly and clean, helping teammates on sales, setting financial goals for the day, and guest connect.
  • By my second week I ran my own segment of the day due to my performance and I continued to move up due to how quickly and effectively I was progressing!

Kitchen and Bath Designer

Home Depot
03.2024 - 07.2024
  • Enhanced customer satisfaction by providing personalized kitchen and bath design solutions.
  • Collaborated with clients to select the perfect materials, finishes, and fixtures for their dream spaces.
  • Utilized 3D rendering software to create realistic visualizations of proposed designs, aiding in client decision-making processes.
  • Conducted client consultations to understand requirements and preferences.
  • Worked well in a team setting, providing support and guidance.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Overseeing up to three departments at a time
  • Strengthened communication skills through regular interactions with others.

Baker/Cashier

Tough Guys Cookies
12.2022 - 09.2023
  • I worked as a baker and cashier for a small bakery up the street from me for the majority of my senior year.
  • My responsibilities consisted of prepping and lifting large tubs of product, closing the store, and taking orders

Dishwasher/Cashier

Whataburger
03.2021 - 07.2021
  • Originally hired to primarily be a dishwasher, I was moved to the front as a cashier due to my connection with the customers and the positive responses from them!
  • My responsibilities included interacting with customers when both taking orders and checking in on them in the lobby and handling any request or issues.
  • I also was tasked with helping close the store most nights

Education

Associate of Arts - Interior Design

Saint John’s River State College
05.2025

High School Diploma -

01.2023

Skills

  • Guest connect
  • Quick learner
  • Effective and welcoming communication
  • Always looking for ways to improve in all that I do
  • Problem-solving
  • Creativity
  • Time management
  • Eye for Detail
  • Friendly and outgoing

Timeline

Barista

ZBeans
12.2024 - Current

Social Media Ambassador

St. John's River State College
08.2024 - 02.2025

Kitchen and Bath Designer

Home Depot
03.2024 - 07.2024

Leader in Training

Buckle
12.2023 - 01.2024

Baker/Cashier

Tough Guys Cookies
12.2022 - 09.2023

Dishwasher/Cashier

Whataburger
03.2021 - 07.2021

Associate of Arts - Interior Design

Saint John’s River State College

High School Diploma -

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