Phat Khuu
San Jose,CA
Summary
Dynamic and dedicated professional with a strong background in customer service at Anderson Bakery. Proven expertise in cash handling and issue resolution, consistently enhancing customer satisfaction. Recognized for exceptional work ethic and integrity, effectively managing transactions and fostering positive customer experiences. Committed to delivering efficient service and resolving concerns promptly.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Anderson Bakery
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Computer Science
California State University, East Bay
Hayward, CA05-2026
Associate of Science - Computer Science
Evergreen Valley College
San Jose, CA05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Money handling
- Cash register operation
- Order taking
- Cash management
- Refunds and exchanges
- Issue resolution
- Staff training
- Order verification
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [number]% of sales quote.
- Trained and mentored [number] employees.
- Promoted to [Job Title] after only [timeframe] for exceptional performance.
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Cashier
Anderson Bakery
03.2022 - Current
Computer Science
California State University, East Bay
Associate of Science - Computer Science
Evergreen Valley College
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