Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Phat Lu

BURLESON,TX

Summary

Experienced First Year Experience Mentor with background in assisting new students in academic and social transitions to college life. Strengths include student engagement, problem-solving, and strong interpersonal skills. Have made significant impact by creating supportive learning environments for first-year students, facilitating peer connections and promoting successful integration into the university community.

Overview

3
3
years of professional experience

Work History

First Year Experience Mentor

University Of Texas At Austin
Austin, TX
08.2023 - Current
  • Assisted in the development and implementation of programs to support first-year students' transition into college.
  • Developed relationships with community partners to provide additional support services for first-year students.
  • Encouraged students to become active participants in their own learning process by providing them with strategies for success.
  • Conducted one-on-one meetings with mentees to discuss progress and identify areas for improvement.
  • Collaborated with faculty members to ensure that student needs were addressed in a timely manner.

Store Protection Specialist

Ross Dress for Less
BURLESON, TX
05.2022 - 08.2023
  • Developed strategies for reducing shrinkage levels within the store environment.
  • Assisted customers with product selection and answered questions about store policies.
  • Reported any maintenance issues that may affect the security system.
  • Investigated all reports of theft or suspicious activity promptly.
  • Monitored customer traffic to identify potential theft activities.

Education

Some College (No Degree) - Public Health

University of Texas At Austin
Austin, TX

Skills

  • Data analysis
  • Health education
  • Program development
  • Project management
  • Customer service
  • Community engagement
  • Effective communication
  • Community building
  • Social perceptiveness
  • Peer support

Languages

Vietnamese
Native/ Bilingual

Timeline

First Year Experience Mentor

University Of Texas At Austin
08.2023 - Current

Store Protection Specialist

Ross Dress for Less
05.2022 - 08.2023

Some College (No Degree) - Public Health

University of Texas At Austin
Phat Lu