Phatima Boxley
Austin,TX
Summary
Experienced professional with over a decade of expertise in the transportation industry, specializing in various roles. Holder of a Class A CDL, with a strong skill set in efficiently operating commercial vehicles and utilizing pallet jacks. Committed to safety compliance to ensure the well-being of all individuals on the road. Eager to pursue opportunities as a Truck Driver, leveraging extensive driving experience and impeccable safety record.
Overview
16
16
years of professional experience
Work History
Professional Bus Operator
First Class Transportation Serices
08.2024 - Current
- Enhanced passenger satisfaction through effective issue resolution and clear communication.
- Enhanced company reputation for punctuality by maintaining strict adherence to bus schedules.
- Navigated complex routes confidently using GPS technology or printed maps when necessary for optimal routing decisions.
- Improved customer satisfaction by providing safe and timely transportation to passengers.
- Reduced maintenance costs by promptly reporting mechanical issues and performing minor repairs on the bus.
- Ensured passenger safety with thorough pre-trip vehicle inspections and adherence to traffic regulations.
- Contributed to a positive work culture among fellow drivers by sharing best practices and lending support when needed.
- Improved route performance by contributing feedback during regular meetings with supervisors regarding potential improvements or challenges faced on specific routes.
- Participated in ongoing training programs to stay current on industry trends, safety guidelines, and company policies.
- Demonstrated exceptional driving skills in various weather conditions, ensuring passenger safety during adverse situations.
- Promoted a clean environment by keeping the bus interior tidy and free of debris throughout each shift.
Bus Operator
MV Transportation
03.2019 - Current
- Adhere to traffic regulations and prioritize passenger safety during transit operations.
- Maintain a secure environment for passengers, contributing to a consistent record of safe travel.
Truck Driver – Class A
ProDrivers
12.2021 - 01.2024
- Execute local deliveries using Class A trucks, maintaining punctuality and safety throughout transport.
- Preserved product quality through precise loading and unloading techniques.
Tax Associate
HR Block
11.2014 - Current
- Prepare accurate tax returns and schedules, ensuring compliance with current tax regulations.
- Coordinate appointments effectively, maintaining schedules for both clients and associates.
- Manage client communications, responding to inquiries and processing document transmission through fax and email.
Charter
Elegant
12.2022 - 08.2024
- As a Charter Driver at Elegant, I effectively coordinated and managed a diverse range of charter services, ensuring the provision of high-quality experiences for clients. I was responsible for meticulously planning itineraries, negotiating contracts, and overseeing the maintenance of the fleet to meet safety and comfort standards. My role required me to liaise closely with clients to tailor services to their specific needs, while also managing budgets and ensuring cost-effectiveness. I successfully led a team of professionals, fostering a culture of exceptional customer service and operational excellence. My proactive approach to problem-solving and ability to adapt to changing circumstances ensured the seamless execution of services, contributing to the company's reputation for excellence in the charter industry.
Bus Driver
GoldStar Transportation
08.2022 - 08.2024
- As a dedicated Bus Driver at GoldStar Transportation, I was entrusted with the safe and punctual conveyance of passengers to various destinations. My responsibilities included conducting pre-trip vehicle inspections to ensure operational safety, adhering to planned routes and schedules, and maintaining a clean and orderly vehicle to provide a pleasant travel experience. I consistently demonstrated excellent customer service, managing passenger queries and concerns with professionalism and courtesy. My role required strict compliance with traffic regulations and company policies, along with the accurate completion of travel logs and reports. I also effectively navigated diverse road conditions and weather scenarios, ensuring passenger safety and maintaining a record of timely arrivals and departures.
Bus Driver
Durham School Services
02.2018 - 02.2019
- Maintained an impeccable safety record through strict adherence to traffic regulations, contributing to the secure transportation of school children.
- Executed precise and punctual route navigation, ensuring timely arrival at educational institutions and home locations.
Home Health Aide
Gareda
02.2009 - 08.2012
- Delivered compassionate care to patients, assisting with daily living activities and personal care to enhance quality of life.
- Facilitated patient mobility and transportation, ensuring safe and timely access to essential services.
- Monitored patient health, documenting any changes in condition to maintain comprehensive care records.
Education
Certificate - CDL Training
Austin Community College
10.2021
Certificate of Completion - undefined
South Suburban College
Urbana05.2009
Diploma - undefined
Centennial High School
05.2001
Skills
- Commercial Driving (6 Years)
- Bus Driving (5 Years)
- School Bus Driving (4 Years)
- Tractor-Trailer
- Delivery Driver Experience
- Van Driver (3 Years)
- Box Truck Freight Experience
- Air Brake (7 Years)
- Customer Service (10 Years)
- Commercial Driving License (CDL)
- Time Management
- Vehicle Maintenance
- Safety Compliance
- Stress Tolerance
- Route Planning
- Communication
- Adaptability
- Navigation Skills
- Vehicle inspection
- Route navigation
- Route planning
- Mechanical troubleshooting
- Traffic laws
- Safe driving techniques
- Defensive driving
- Impeccable driving record
- Strong safety history
Accomplishments
The Smooth Operator Award
Presented to
Phatima Boxley
Score 99
For driving a minimum of 3,000 miles with no at-fault accidents and maintaining a 98 or higher safety score in Q3 2024.
January 25, 2025
FIRST CLASS
Languages
English
Native or Bilingual
Timeline
Professional Bus Operator
First Class Transportation Serices
08.2024 - Current
Charter
Elegant
12.2022 - 08.2024
Bus Driver
GoldStar Transportation
08.2022 - 08.2024
Truck Driver – Class A
ProDrivers
12.2021 - 01.2024
Bus Operator
MV Transportation
03.2019 - Current
Bus Driver
Durham School Services
02.2018 - 02.2019
Tax Associate
HR Block
11.2014 - Current
Home Health Aide
Gareda
02.2009 - 08.2012
Certificate - CDL Training
Austin Community College
Certificate of Completion - undefined
South Suburban College
Diploma - undefined
Centennial High School
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