Phatty Balanza
Receiving Supervisor
Doha
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
2
2
Certificates
Work History
Receiving Supervisor
Al meera Consumer Goods
Doha
10.2021 - Current
- Compared shipping orders and invoices against contents received to verify accuracy.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Regularly reviewed invoices and double-checked orders.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
Retail Sales Associate
Al meera Consumer Goods
Doha
03.2019 - 02.2020
- Greeted customers and helped with product questions, selections and purchases.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders and gift card activations.
- Issued receipts and processed refunds, credits or exchanges.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Cashier
Al meera Consumer Goods
Doha
02.2017 - 03.2019
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reviewed new promotions and monitored price changes.
- Processed customer refunds and exchanges according to established guidelines.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Cashier
Mainstream Businness Incorporated
Baguio
02.2011 - 09.2016
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Processed customer refunds and exchanges according to established guidelines.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Tallied cash drawer at beginning and end of each work shift.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Science - Computer And Information Sciences
University of The Cordilleras
Baguio City, Philippines 06.2008 - 10.2010
Skills
Order picking and processing
Staff supervision
Interpersonal Communication
Team player
Computer skills
Customer service
Willingness to adapt
Flexible
Certification
Retail Food Safety Training- Al meera Consumer Goods
Timeline
Receiving Supervisor
Al meera Consumer Goods
10.2021 - Current
Retail Food Safety Training- Al meera Consumer Goods
08-2021
Retail Sales Associate
Al meera Consumer Goods
03.2019 - 02.2020
Cashier
Al meera Consumer Goods
02.2017 - 03.2019
Cashier
Mainstream Businness Incorporated
02.2011 - 09.2016
Counter Operation Training Course - Mainstream Business Incorporated
02-2011
Associate of Science - Computer And Information Sciences
University of The Cordilleras
06.2008 - 10.2010