Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager

Phatty Balanza

Receiving Supervisor
Doha

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
2
2
years of post-secondary education
2
2
Certificates

Work History

Receiving Supervisor

Al meera Consumer Goods
Doha
10.2021 - Current
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Regularly reviewed invoices and double-checked orders.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.

Retail Sales Associate

Al meera Consumer Goods
Doha
03.2019 - 02.2020
  • Greeted customers and helped with product questions, selections and purchases.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Issued receipts and processed refunds, credits or exchanges.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Cashier

Al meera Consumer Goods
Doha
02.2017 - 03.2019
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reviewed new promotions and monitored price changes.
  • Processed customer refunds and exchanges according to established guidelines.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Cashier

Mainstream Businness Incorporated
Baguio
02.2011 - 09.2016
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Processed customer refunds and exchanges according to established guidelines.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Tallied cash drawer at beginning and end of each work shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Science - Computer And Information Sciences

University of The Cordilleras
Baguio City, Philippines
06.2008 - 10.2010

Skills

    Order picking and processing

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Certification

Retail Food Safety Training- Al meera Consumer Goods

Timeline

Receiving Supervisor

Al meera Consumer Goods
10.2021 - Current

Retail Food Safety Training- Al meera Consumer Goods

08-2021

Retail Sales Associate

Al meera Consumer Goods
03.2019 - 02.2020

Cashier

Al meera Consumer Goods
02.2017 - 03.2019

Cashier

Mainstream Businness Incorporated
02.2011 - 09.2016

Counter Operation Training Course - Mainstream Business Incorporated

02-2011

Associate of Science - Computer And Information Sciences

University of The Cordilleras
06.2008 - 10.2010
Phatty BalanzaReceiving Supervisor