Phaulnie M Gauthier
Jamaica plain,MA
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit family needs and return each to optimal quality of life.
Overview
10
10
years of professional experience
Work History
Case Manager
Clearway Solutions
Andover, MA
04.2024 - Current
- Assessment and Planning.
- Conduct initial intake assessments:
- Conduct HUD assessments to determine eligibility and housing needs.
- Develop and update joint Action Plans and/or Work Plans tailored to each FG's needs.
- Clients Support and Service Coordination. Identify necessary support services and assist clients with applications for benefits such as SNAP, health insurance, childcare, and cash assistance….
- Connect clients with relevant community services and resources.
- Rehousing and Stability Planning.
- Work with FGs to create a 60-day rehousing plan, including regular follow-ups.
- Conduct monthly check-ins specifically focused on the rehousing plan and bi-monthly assessments to evaluate progress.
- Ongoing Monitoring and Follow-Up.
- Regularly conduct needs assessments to identify and address FG needs.
- Monitor housing search outcomes with the system navigator.
- Conduct Project Exits Assessment whenever an FG exits the program.
Family Support Staff Member
Brazilian Family Welcome Center
Allston, MA
06.2023 - 03.2024
- Provide support to newly arrived immigrants families.
- Connecting the families to the essential services needed in the community.
- Assessing family information for approval of services.
- Facilitated applying for snap benefits.
- Responsible for reviewing all families documents are in order.
Program Manager
May Institute
Randolph, MA
11.2021 - 06.2022
- Support youth with developing daily living skills.
- Participates in de-escalation and physical interventions of youth when required.
- Develop, maintain and collaborate with clinicians, individuals' families, service providers, and community organizations at the area, regional, and state levels.
Assistant Residential Director
Seven Hills Foundation
Middleton, MA
12.2018 - 11.2020
- • Maintain individuals' daily log.
- Maintain staff communication logs are in order.
- Schedule individual doctors' appointment.
- Weekly schedule for the month.
- Maintain daily and monthly financial statements for the program.
- Making sure vital sign are done monthly for each individual.
- Report and follow-up with maintenance regarding any repair.
Program Director
Vinfen Corporation
Cambridge, MA
09.2019 - 10.2020
- Oversees the clinical, financial and administrative operation of the GLE/program.
- Create a helping environment in the residence where all residents are welcome.
- Promote independence for each person serve.
- Supervising staff and coordinating clinical services within the program.
- Community integration and full functioning of adults receiving mental health services.
Residential Support Professional
TILL, Inc
Dedham, MA
07.2017 - 12.2018
- • Ensure the daily operations of the residence run smoothly, efficiently and in a manner appropriate to the health, safety and program needs of individuals and staff.
- Direct care, staff supervision, household and financial management.
- Consultation to staff on implementing Individual Service Plans(ISP) and Program Specific Treatment Plans(PTS).
- Keep an open communication with individuals' families.
Residential Support Staff
The Dimock Center
Roxbury, MA
03.2014 - 11.2016
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
- Provide emergency first aid and summon medical assistance then necessary.
- Make routine check around the premises to ensure the residents and area are safe and secure.
- Communicate with other staff to resolve problems among individual guests.
- Determine the need for facility maintenance, repair and notify the appropriate personnel.
- Inventory, pack and remove all items left behind by former residents.
Education
Associate of Science - Nursing
Techni-Pro Institude
Boca Raton, FL03-2024
Phlebotomy Certificate - Phlebotomy
Medical Professional Institute
Malden, MA01-2017
Associate of Science - Liberal Arts And Sciences
Massasoit Community College
Brockton, MA09-2014
Skills
- Performance Tracking
- Referral Coordination
- Case Management
- Records Management
- Discharge Planning
- Case Documentation
- Supervising experience
- Financial Management
- Time Management
Languages
Haitian Creole
Native/ Bilingual
References
References available upon request.
Timeline
Case Manager
Clearway Solutions
04.2024 - Current
Family Support Staff Member
Brazilian Family Welcome Center
06.2023 - 03.2024
Program Manager
May Institute
11.2021 - 06.2022
Program Director
Vinfen Corporation
09.2019 - 10.2020
Assistant Residential Director
Seven Hills Foundation
12.2018 - 11.2020
Residential Support Professional
TILL, Inc
07.2017 - 12.2018
Residential Support Staff
The Dimock Center
03.2014 - 11.2016
Associate of Science - Nursing
Techni-Pro Institude
Phlebotomy Certificate - Phlebotomy
Medical Professional Institute
Associate of Science - Liberal Arts And Sciences
Massasoit Community College
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