Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Phea Plumlee

Grand Junction,CO

Summary

Dynamic and dependable professional with a positive attitude and strong customer service skills, honed at Walmart as a Delivery Driver. Proven ability to enhance customer satisfaction through timely deliveries and effective problem-solving. Recognized for attention to detail and safe driving, ensuring a seamless experience for clients and maintaining high standards in all tasks.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Delivery Driver

Walmart
06.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

HOUSEKEEPER

IN HOME
02.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.

CNA

La Villa Grande Care Center
06.2023 - 02.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

CNA

Larchwood Inns
02.2017 - 03.2021
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Education

CNA - CNA

LARCHWOOD INN
Grand Junction, CO
04-2017

GENERAL

Central High
Grand Junction, CO
05-2010

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Problem-solving
  • Dependable and reliable
  • Safe driving
  • Time management skills

Accomplishments

  • Initiated [Number] new routes that reduced delivery time by [Number]%.
  • Maintained consistent and on-time delivery record with [Number]% of all orders arriving on time or ahead of schedule.
  • Resolved product issue through consumer testing.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].

Certification

  • Licensed [Job Title] - [Timeframe]
  • CNA - Certified Nurse Assistant

Timeline

Delivery Driver

Walmart
06.2024 - Current

CNA

La Villa Grande Care Center
06.2023 - 02.2024

HOUSEKEEPER

IN HOME
02.2022 - Current

CNA

Larchwood Inns
02.2017 - 03.2021

CNA - CNA

LARCHWOOD INN

GENERAL

Central High

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