PHEBEE ALLEN
Miami,FL
Summary
Experienced in implementing and enforcing regulatory compliance, hazardous waste management and environmental inspections. Professionally identifies and resolves violations and develops corrective action plans. Decisive and detail-oriented in upholding standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office Clerk position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Waste Management Specialist
MIAMI DADE COUNTY
10.2019 - Current
- Spearheaded safe and efficient handling and disposal of environmental waste.
- Developed comprehensive environmental compliance plans for multiple organizations.
- Audited new projects and environmental department activities to identify and resolve concerns.
- Verified information on permits and contracts for projects to assess compliance with legal requirements.
Support Staff Member
Maruti Management
08.2017 - Current
- Attended training sessions to stay updated on procedures and services.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Followed up with customers to verify satisfaction and address outstanding concerns.
- Assisted employees with making copies, sending faxes, and filing paperwork.
Case Manager
Change Healthcare
08.2014 - 12.2014
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Head Cashier
The Home Depot Inc
07.2007 - 01.2014
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
Assistant Branch Manager
Express Incorporated
11.2003 - 02.2006
- Trained and developed new team members in alignment with branch service standards and objectives.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Stock Associate
Walgreen's Pharmacy
12.1999 - 03.2001
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Education
Associate of Science - Business Administration
Miami Dade College
Miami, FL06.2025
High School Diploma -
American Academy
Miami, FL06.1998
Skills
- Lab Procedures
- Environmental Compliance
- Project Requirements
- Social Perceptiveness
- Critical Thinking
- Quality Assurance
- Team Communication
- Active Listening
- Environmental Treatment
- Garbage Disposal
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Excell Proficient
Additional Information
Phobeepic & Cleaning Service, LLC
Owner and Operator.
Timeline
Waste Management Specialist
MIAMI DADE COUNTY
10.2019 - Current
Support Staff Member
Maruti Management
08.2017 - Current
Case Manager
Change Healthcare
08.2014 - 12.2014
Head Cashier
The Home Depot Inc
07.2007 - 01.2014
Assistant Branch Manager
Express Incorporated
11.2003 - 02.2006
Stock Associate
Walgreen's Pharmacy
12.1999 - 03.2001
Associate of Science - Business Administration
Miami Dade College
High School Diploma -
American Academy
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