Jaime L. Phelan
Adminstrative Assistant
North Andover,MA
Summary
Experienced Conservation Department Assistant with six years of experience in the Town of North Andover's Community & Economic Development Division. Skilled in providing administrative support, managing daily operations, coordinating schedules, maintaining records, and ensuring a seamless workflow. Ability to manage several tasks and prioritize responsibilities in a fast-paced environment. Committed to supporting the department's conservation efforts and contributing to the organization's success.
Overview
19
19
years of professional experience
Work History
Conservation Department Assistant
Town of North Andover, Community & Economic Dev.
08.2018 - Current
- Answers phone and routes calls to conservation staff members
- Provides general information to the public including filing deadlines and general procedures
- Prepares meeting minutes and legal notices for the newspaper
- Prepares and posts agenda and organizes commission member packets
- Prepares bond paperwork, manages escrow and collects fees associated with filings for submission to the treasurer's office
- Organizes physical and electronic files, improving document accessibility for team members and the public.
Part Time Receptionist
Town of North Andover, North Andover Senior Center
12.2012 - 08.2018
- Managed a multi-line phone system by answering and transferring calls to appropriate staff members
- Welcomed and greeted participants, providing necessary information to ensure a warm and inviting atmosphere
- Scheduled appointments for various programs including S.H.I.N.E, health clinics, legal aid, and computer classes
- Registered participants for classes and processed payment transactions
- Prepared, updated, and distributed attendance sheets for daily classes, programs, and lectures
- Assisted with correspondence preparation, data entry, and filing tasks.
Full-Time Homemaker
Self-Employed
09.2003 - 12.2012
- Managed comprehensive household operations, including budgeting, meal planning, and scheduling activities for a family of 4.
Sales Coordinator/Administrative Assistant
Data Technology, Inc.
06.2000 - 09.2003
- Processed all customer quotations and order acknowledgements
- Maintained customer database and forecasted customer payment database
- Facilitated all aspects of company trade shows; managed all related documentation
- Coordinated documentation/information for press release
- Coordinated executive personnel travel arrangements
- Managed sales forecast spreadsheet for executive personnel
- Managed meeting scheduling and coordination for executive personnel.
Education
H.S. Diploma, General -
North Reading High School
North Reading, MA06.1995
Skills
- File Management
- Documentation and Recordkeeping
- Professionalism
- Administrative Support
- Multitasking Abilities
- Document Preparation
- Time Management
- Attention to Detail
- Reliability
- Organizational Skills
Timeline
Conservation Department Assistant
Town of North Andover, Community & Economic Dev.
08.2018 - Current
Part Time Receptionist
Town of North Andover, North Andover Senior Center
12.2012 - 08.2018
Full-Time Homemaker
Self-Employed
09.2003 - 12.2012
Sales Coordinator/Administrative Assistant
Data Technology, Inc.
06.2000 - 09.2003
H.S. Diploma, General -
North Reading High School
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