Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Phelisha Nguyen

San Marcos,CA

Summary

Dynamic Process Engineer with extensive experience at HP Inc., skilled in root-cause analysis and process development. Proven track record of enhancing production efficiency and reducing costs through innovative solutions. Adept at team collaboration and committed to continuous improvement, driving significant operational advancements in lean environments.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

36
36
years of professional experience

Work History

Process Engineer

Hp Inc
06.2013 - Current
  • Participated in project reviews to enable ongoing status tracking and reporting.
  • Provided technical assistance to production team when issues arose.
  • Created process simulations to test operational outcomes without causing service disruptions.
  • Developed documentation, diagrams, and specifications to meet project requirements and regulatory standards.
  • Conducted root cause analysis to identify, prioritize and eliminate process losses.
  • Interfaced with area teams to verify application of technical details.
  • Reviewed processes, identifying areas requiring improvement.
  • Met weekly with team members to discuss project implementations and alleviate any issues.
  • Prepared scope of work documentation for use in project planning
  • Coached newly hired employees and interns while observing progress and delegating tasks.
  • Designed, created and tested production models for industrial processes.
  • Analyzed data to identify trends in production and maintenance costs and developed strategies to reduce expenses.
  • Collaborated with cross-functional teams to develop and implement process changes.
  • Wrote safety procedures for industrial facilities, enforcing or exceeding industry standards.
  • Led root cause analyses to identify and address problems in industrial production.
  • Developed and implemented process improvements to reduce costs and increase efficiency in industrial production.
  • Monitored and optimized production processes to increase throughput and improve quality.
  • Evaluated proposed project investments by conducting cost-benefit analyses.
  • Reduced downtime and increased production capacity with strong maintenance plans.
  • Conducted evaluations of equipment and machinery to verify optimal performance and efficiency.
  • Created and implemented project plans for new or improved industrial processes.
  • Optimized networked software and operating systems by applying updates and patches.
  • Completed software updates and assessed security patches for optimized computer use.
  • Verified compliance with applicable performance metrics and compatibility expectations.
  • Improved methods for measurement, documentation, and work flow management.
  • Reviewed, evaluated, and identified requirements for testability.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Tracked test reports and failures determined by root cause data trends.
  • Interpreted test information to resolve design-related problems.
  • Conferred with engineers and designers to investigate and solve failure issues.

Research Development Test Technician

HP Inc
10.2003 - 06.2013
  • Assisted in 3 new product introduction research and development
  • Attended training to gain knowledge of program needs for test failure diagnosis and repair.
  • Provided recommendations for improvements in testing procedures.
  • Analyzed material to determine strength, stability and diagnose performance problems.
  • Tabulated detailed records of test results and statistics to report to reliability engineers department.
  • Installed laboratory equipment and instrumentation for tests, research and process control.
  • Collaborated with production department to resolve technical problems.
  • Communicated product failures and testing problems with R&D department.
  • Performed mechanical troubleshooting to identify reliability issues with material.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Operated and maintained testing equipment.
  • Followed standard operating procedures for inspections and tests.
  • Assisted in developing inspection and testing protocols.
  • Recorded inspection and test results on data sheets.
  • Recommended architectural improvements, design solutions, and integration solutions.
  • Investigated customer complaints to take necessary corrective actions.
  • Trained other workers in inspection and testing procedures.
  • Sampled products to verify compliance with standards
  • Utilized quality control software to track and analyze product data.
  • Provided technical support to production personnel.

Product Process Development Assistance

Hp Inc
09.1989 - 10.2003
  • Assembled 10 different printer platforms
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Resolved problems, improved operations and provided exceptional service.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Paid attention to detail while completing assignments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor of Science - Computer Science

San Marcos State University
San Marcos, CA 92069
06-2012

Skills

  • Process flow analysis and process validation
  • Manufacturing improvement
  • Equipment optimization
  • Continuous improvement
  • Customer relations
  • Production efficiency
  • Process modification
  • Root-cause analysis, design of experiments, testing coordination, Report generation and data analysis
  • Lean environment experience
  • Process development and Product engineering support

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Resolved product issue through consumer testing.

Languages

Vietnamese
Professional Working

Timeline

Process Engineer

Hp Inc
06.2013 - Current

Research Development Test Technician

HP Inc
10.2003 - 06.2013

Product Process Development Assistance

Hp Inc
09.1989 - 10.2003

Bachelor of Science - Computer Science

San Marcos State University

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Phelisha Nguyen