Pheliswa Magodla
Summary
I am an experienced skincare therapist, skilled in all areas of spa skincare and beauty treatments. Guest centric, passionate about helping clients and colleagues. I have a diverse background in wellness while working on land and at sea and a decade of experience working in 5star reputable spas. I am goal driven and team driven, ambitious and enthusiastic about pursuing the next step in my career
Overview
10
10
years of professional experience
Work History
Top retailer - Facialist
ONE SPA WORLD
04.2023 - Current
- Company Overview: A global leader in spa and wellness providing unmatched services to passangers on cruise ships.
- A global leader in spa and wellness providing unmatched services to passangers on cruise ships.
Spa Supervisor - Department Trainer - Treatment Ambassador
ATLANTIS DUBAI
12.2018 - 01.2023
- Company Overview: Atlantis Dubai are made up of two iconic resorts situated in the heart of Dubai, Awaken Spa are well known for the 5star service, wellness treatments and equiped with the most luxurious facilities in the world.
- Guest journey, experience and bookings
- Forbes Standards - Quality Assurance
- Retail and services
- Inventory - professional & retail
- Spa Standard & Operating Procedures
- Holistic guest wellbeing and experience
- Colleague experience - Team Onboarding
- Product Brand on board - Bellabacci
- Trip advisor comments
- Hotel Recognition
- Qualified Departmental Trainer
- Atlantis Dubai are made up of two iconic resorts situated in the heart of Dubai, Awaken Spa are well known for the 5star service, wellness treatments and equiped with the most luxurious facilities in the world.
Guest Experience
ONE & ONLY HOTEL CAPE TOWN
12.2014 - 01.2018
- Company Overview: Framed by towering natural wonder of Table Mountain. One & Only is a tranquil enclave surronded by mesmerising waterways and traditional harbour.
- Retail
- Database and follow up treatments
- Therapist of the month
- Frequent guest requests
- 90% LQA standards
- Framed by towering natural wonder of Table Mountain. One & Only is a tranquil enclave surronded by mesmerising waterways and traditional harbour.
Education
CIDESCO - Beauty Therapy
ISAS DUBAI
Diploma - Management & Business Studies
ISAS Beauty School
High School - MALUSI
Sea Point High School
Aesthetic Beauty, Laser Skin Rejuvination
International Medical Aesthetics - IMA Dubai
Skills
- Creative spirit
- Reliable and professional
- Organized
- Time management
- Team player
- Courteous at all times
- Motivated
- Passionate about learning and giving knowledge
Timeline
Top retailer - Facialist
ONE SPA WORLD
04.2023 - Current
Spa Supervisor - Department Trainer - Treatment Ambassador
ATLANTIS DUBAI
12.2018 - 01.2023
Guest Experience
ONE & ONLY HOTEL CAPE TOWN
12.2014 - 01.2018
High School - MALUSI
Sea Point High School
CIDESCO - Beauty Therapy
ISAS DUBAI
Diploma - Management & Business Studies
ISAS Beauty School
Aesthetic Beauty, Laser Skin Rejuvination
International Medical Aesthetics - IMA Dubai
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