Years of Experience
Phemelo Tshane
Elk River,MN
Summary
Highly skilled and experienced Pharmacist with 21 years of dedicated service in the pharmaceutical industry. Proven expertise in various domains including Retail pharmacy operations, Immunizations, Medication Therapy Management (MTM), and Pharmacy Benefit Management (PBM). Demonstrated ability to deliver exceptional patient care, optimize medication therapy, and ensure regulatory compliance. Strong leadership and communication skills with a track record of driving operational excellence and improving customer satisfaction. Adept at collaborating with healthcare teams to achieve positive patient outcomes and enhance overall pharmacy performance.
Overview
23
23
Work History
Floater Pharmacist
Walgreens
07.2019 - 03.2021
- Collaborated with colleagues, technicians and leading pharmacists in effective prioritization and filling of orders.
- Collaborated with physicians and other medical professionals to discuss and carry out orders.
- Performed immunizations.
- Counseled patients to maximize treatment efficacy.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Managed high volume pharmacies filling 500 scripts per day
- Increased patient satisfaction with personalized care and addressing individual concerns in timely manner.
- Improved patient outcomes by providing thorough medication counseling and addressing potential drug interactions.
Managing Partner
United Builders Chartered LC
11.2018 - 07.2019
- Helped partner in day-to-day operations of north American freight moving logistics company. Operate two 26 feet box trucks, have 2 drivers also help dispatch 5 other trucks for fees.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Streamlined internal processes for improved efficiency and productivity within the firm.
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Evaluated market trends to identify new business opportunities and develop targeted growth strategies accordingly.
Adherence Outreach Pharmacist
Prime Therapeutics LLC
05.2018 - 11.2018
- Reached out to insured members countrywide by telephone to discuss importance of taking blood pressure, cholesterol and diabetic medications on daily basis in order to prevent cardiac arrests, strokes, and diabetic complications. Managed over 100 calls daily.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Reported adverse drug events to comply with regulatory policies and procedures.
Medicaid Operations Pharmacist
Prime Therapeutics LLC
09.2017 - 05.2018
- Compendia supported clinical review of Formulary exceptions, Quantity limits and Prior Authorization cases for denial or approval. Reviewed 10 cases per hour.
- Closely monitored department performance metrics.
Staff Pharmacist
Supervalu Pharmacies, Inc
12.2016 - 09.2017
- Properly filled and dispensed average of 100 prescriptions per day.
- Effectively resolved insurance rejections and other billing issues.
- Managed drug and supply inventories.
- Conducted routine inspections of medication storage locations.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Managed approximately 2000 dollars in cash and credit card sales daily.
Staff Pharmacist
Supervalu Pharmacies, Inc
07.2013 - 12.2016
- Properly filled and dispensed average of 75 prescriptions per day.
- Effectively resolved insurance rejections and other billing issues.
- Managed drug and supply inventories.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
- Conducted routine inspections of medication storage locations.
- Reconstituted oral liquids.
- Managed approximately 1200 dollars in cash and credit card sales daily.
Float Pharmacist
Supervalu Pharmacies, Inc
08.2011 - 07.2013
- Properly filled and dispensed average of 120 prescriptions per day.
- Effectively resolved insurance rejections and other billing issues.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
- Conducted routine inspections of medication storage locations.
- Managed approximately 2500 dollars in cash and credit card sales daily.
Staff Pharmacist
Supervalu Pharmacies, Inc
08.2009 - 08.2011
- Properly filled and dispensed an average of 120 prescriptions per day.
- Effectively resolved insurance rejections and other billing issues.
- Managed drug and supply inventories.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
- Conducted routine inspections of medication storage locations.
- Completed new and updated patient profiles, including lists of patient medications.
- Reconstituted oral liquids.
- Managed approximately 2000 dollars in cash and credit card sales daily.
Pharmacy Manager
Rite Aid Pharmacy
02.2004 - 04.2009
- Properly filled and dispensed average of 300 prescriptions per day.
- Effectively resolved insurance rejections and other billing issues.
- Managed drug and supply inventories.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
- Conducted routine inspections of medication storage locations.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Performed technical processes required to dispense medications to patients.
- Managed supply procurement and management processes.
- Managed approximately 3000 dollars in cash and credit card sales daily.
- Managed a staff of 7 and always scheduled within budget
Staff Pharmacist
Rite Aid Pharmacy
07.2002 - 02.2004
- Properly filled and dispensed an average of 300 prescriptions per day.
- Effectively resolved insurance rejections and other billing issues.
- Managed drug and supply inventories.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
- Conducted routine inspections of medication storage locations.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Performed technical processes required to dispense medications to patients.
- Managed supply procurement and management processes.
- Reconstituted oral liquids.
- Managed approximately 3000 dollars in cash and credit card sales daily.
Pharmacy Intern
CVS Pharmacy
07.2001 - 12.2001
- Properly filled and dispensed an average of 200 prescriptions per day.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
- Conducted routine inspections of medication storage locations.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Managed approximately 2000 dollars in cash and credit card sales daily.
Clinical Data Collector
Clinical Pharmacy Associates
07.2001 - 08.2001
- Collected and analyzed clinical data from different area hospitals for a research study
Scientific Data Collector
Center for Drug Evaluation and Research
07.2000 - 08.2000
- Collected and analyzed scientific data on different drug products for research study
Education
Doctor of Pharmacy, (PharmD) -
Howard University
Washington DC 20005May 2002
Associate of Science - General science
University of Botswana
Gaborone, Botswana (Southern Africa)May 1995
Skills
- PBM Medicaid Operations Pharmacist
- Powerpak certified MTM Pharmacist
- Certified Immunizing Pharmacist
- Proficient in scriptpro automation systems
- Retail pharmacy procedure knowledge
- Flexibility in scheduling
- Medication Inventory Management
- Pharmacy law knowledge
- HIPAA Regulations
- Committed to quality assurance
- In good standing with Minnesota Board of Pharmacy
Affiliations
American Society of Health Systems Pharmacists; 1998-2002
Rho Chi Pharmaceutical Honor Society; 2000-Present
Phi Delta Chi Pharmaceutical Fraternity; 2000-Present
Timeline
Floater Pharmacist
Walgreens
07.2019 - 03.2021
Managing Partner
United Builders Chartered LC
11.2018 - 07.2019
Adherence Outreach Pharmacist
Prime Therapeutics LLC
05.2018 - 11.2018
Medicaid Operations Pharmacist
Prime Therapeutics LLC
09.2017 - 05.2018
Staff Pharmacist
Supervalu Pharmacies, Inc
12.2016 - 09.2017
Staff Pharmacist
Supervalu Pharmacies, Inc
07.2013 - 12.2016
Float Pharmacist
Supervalu Pharmacies, Inc
08.2011 - 07.2013
Staff Pharmacist
Supervalu Pharmacies, Inc
08.2009 - 08.2011
Pharmacy Manager
Rite Aid Pharmacy
02.2004 - 04.2009
Staff Pharmacist
Rite Aid Pharmacy
07.2002 - 02.2004
Pharmacy Intern
CVS Pharmacy
07.2001 - 12.2001
Clinical Data Collector
Clinical Pharmacy Associates
07.2001 - 08.2001
Scientific Data Collector
Center for Drug Evaluation and Research
07.2000 - 08.2000
Doctor of Pharmacy, (PharmD) -
Howard University
Associate of Science - General science
University of Botswana
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