Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Phersathiny Acosta

Milwaukee,WI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts.

Overview

5
5
years of professional experience

Work History

Photographer

Network Photography
07.2023 - Current
  • Set up lighting equipment and adjust camera settings to capture desired images.
  • Organize and store digital photographs, negatives, and prints in an orderly fashion.
  • Develop film, print photos, and make digital copies of existing photos.
  • Advise on appropriate poses, props, and backgrounds for each shot taken.
  • Maintain photography equipment including cameras, lenses, lighting gear, tripods.
  • Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
  • Ensure safety of people involved in photo sessions by following all applicable laws and regulations.
  • Deliver quality products within deadlines established by clientele.
  • Set up lights, backdrops and props for shoots and events.
  • Set up camera control equipment, stands and tripods for shoots.
  • Took pictures of individuals, families and small groups in studio or on location.

SEASONAL JULY THROUGH OCTOBER

Paraprofessional

Goodwill Talent Bridge
01.2022 - 04.2024
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
  • Assisted with school field trips and special events by collecting permission slips and payments.
  • Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.

Catering Manager

Ochos Grill
05.2022 - 05.2023
  • Developed strategies to maximize customer satisfaction and increase sales in catering services.
  • Organized staff scheduling and trained new employees on food safety practices.
  • Created marketing campaigns for catering services and monitored their effectiveness.
  • Maintained accurate records of orders and deliveries for catering services.
  • Collaborated with chefs to develop menus for special events, corporate functions, weddings.
  • Ensured the quality of ingredients used in meals served at catered events.
  • Monitored budgets for catering services and implemented cost-saving measures when necessary.
  • Coordinated delivery times with clients and ensured that all items ordered arrived on time.
  • Provided guidance to staff regarding proper presentation of dishes served at catered events.
  • Developed innovative ideas for themed parties or buffets based on client needs.
  • Reviewed invoices from vendors after each event and approved payment when appropriate.
  • Resolved customer complaints promptly and professionally while maintaining good relations with clients.
  • Assisted in setting up tables, chairs, decorations., prior to a catered event.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Discussed qualifications and specialties of catering teams, sharing referrals and testimonials of satisfied clients.

Manager

Cherryhill Progams
03.2021 - 04.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Developed annual goals for each department based on market trends and competitor analysis.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.

Social Media Marketing Intern

Twitter
01.2019 - 08.2021
  • Developed content for social media campaigns targeting various audiences.
  • Researched and identified target audience preferences, trends, and behaviors.
  • Analyzed user engagement with posts on multiple platforms to assess effectiveness of campaigns.
  • Created monthly reports detailing progress of campaigns and metrics achieved.
  • Provided support for digital ad campaigns including creating ads, managing budgets, and tracking results.
  • Built relationships with influencers to create brand awareness and increase reach.
  • Collaborated with design team to create visuals that enhance brand identity.
  • Participated in brainstorming sessions to develop fresh approaches to marketing initiatives.
  • Focused on growing social media presence through engaging content and using data and customer insights to guide process.
  • Assisted Project Managers in coordinating project activities and ensuring projects are completed on time and within budget.

Education

High School Diploma -

Rufus King
Milwaukee, WI
05.2022

Skills

  • Lighting Expert
  • Shot Composition
  • Excellent Workflow Management
  • Image Archiving
  • Social Media Marketing
  • Proactive Approach to Problem Solving
  • Complaint Resolution
  • Upselling and Cross-Selling
  • Effective Communication
  • Small Group and Individual Assistance
  • Group and individual instruction
  • Disability Awareness
  • Multicultural Awareness
  • Multidisciplinary team collaboration
  • Marketing initiatives
  • Audience Engagement
  • Community Management
  • Staff Leadership
  • Gather software expertise

Languages

Spanish
Full Professional

Timeline

Photographer

Network Photography
07.2023 - Current

Catering Manager

Ochos Grill
05.2022 - 05.2023

Paraprofessional

Goodwill Talent Bridge
01.2022 - 04.2024

Manager

Cherryhill Progams
03.2021 - 04.2023

Social Media Marketing Intern

Twitter
01.2019 - 08.2021

High School Diploma -

Rufus King
Phersathiny Acosta