Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Phetsamay Douangnouanexay

Apollo Beach

Summary

I am looking forward to getting back to my roots within the manufacturing industry. I started out there and learned so many skills that I would love to be able to implement them again.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Calibration Technician

Protech Electronics
08.2023 - Current
  • Travel to various Caliber Collision centers around the Tampa Bay area daily responding to requests to recalibrate vehicles that have previously been in a collision and were repaired. I make sure everything is working properly before a final inspection and give the ok for the cars to be released to the owners.
  • Developed calibration database, improving tracking and scheduling of calibration activities.
  • Enhanced operational safety by adhering to strict safety protocols during calibration activities.
  • Conducted thorough diagnostics and repairs to ensure equipment operated at peak performance, enhancing overall reliability.

Building Technician

HomeTeam Pest Control
01.2022 - 01.2023
  • Installed Taexx System (in wall pest control system) into new construction homes.
  • Perform termite treatments to the studs in the home.
  • Install Sentricon systems in new construction homes


Assistant Manager

Auto Zone
01.2017 - 01.2022
  • Open and closed the store daily, filled out and filed all daily paperwork, cash handling, customer service and employee management.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Warehouse Planner

Hans America
01.2015 - 01.2017
  • Supervised workers involved with shipping, storing, receiving and testing products (Kia Car Seats). I planned and developed warehouse safety and security programs and activities. Kept records of defects, inspect stock items for defects, verified inventory and made sure the warehouse stayed tidy and neat.
  • Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.

Quality Inspector

Nikki America Fuel Systems
01.2007 - 01.2015
  • Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples. Calibrate, validate, or maintain laboratory equipment. Compile laboratory test data and perform appropriate analyses. Complete documentation needed to support testing procedures including data capture forms, equipment logbooks, or inventory forms. Identify quality problems and recommend solutions. Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release. Investigate or report questionable test results. Receive and inspect raw materials. Supply quality control data necessary for regulatory submissions. Adjust machine controls and change tool settings to keep dimensions within specified tolerances. Inspect sample workpieces to verify conformance with specifications, using instruments such as gauges, micrometers, and dial indicators. Select cutting tools and tooling instructions, according to written specifications or knowledge of metal properties and shop mathematics. CMM Set Up, Operator and Data Reading
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.

Education

High School Diploma -

Opelika High School
01.2002

No Degree -

Southern Union State Community College
Wadley, AL

Skills

  • Original concept development
  • Team leadership
  • Strong organizational skills
  • Effective problem resolution
  • Effective team collaboration

Certification

  • CCT - Calibration Technician

Languages

Laotian
Professional Working
English
Native or Bilingual

Timeline

Calibration Technician

Protech Electronics
08.2023 - Current

Building Technician

HomeTeam Pest Control
01.2022 - 01.2023

Assistant Manager

Auto Zone
01.2017 - 01.2022

Warehouse Planner

Hans America
01.2015 - 01.2017

Quality Inspector

Nikki America Fuel Systems
01.2007 - 01.2015

High School Diploma -

Opelika High School

No Degree -

Southern Union State Community College
Phetsamay Douangnouanexay