- Participating in local clean-up initiatives
- Volunteer Travel
- Supporting STEM education initiatives and mentorship programs
- Baking
- Music
- Cooking
- Gardening
Phetsamone McGrew
Elkhart,IN
Summary
Proven leader and efficient problem-solver, I enhanced operational efficiency at Robert Weed Corporation by optimizing machine settings. Skilled in critical thinking and team collaboration, I trained and motivated staff at McDonald's to improve workflow and customer satisfaction. My expertise in workplace hazard assessment and exceptional communication ensures safety and productivity in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Industrial
Robert Weed Corporation
08.2004 - 10.2024
- Increased production efficiency by maintaining and adjusting machine settings, ensuring optimal performance.
- Participated in ongoing training opportunities to expand knowledge base and improve overall job performance consistently.
- Boosted teamwork among colleagues by actively assisting fellow operators when needed, fostering a collaborative environment focused on shared success.
- Upheld cleanliness standards in the workplace by performing routine housekeeping tasks, promoting a safe and organized work area.
Shift Manager
Mcdonalds
10.2000 - 08.2004
- Excelled in every store position and regularly backed up front-line staff.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Cashier
Meyer
05.1998 - 10.2000
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
05.1998
Skills
- Critical thinking abilities
- Active listening abilities
- Return to work coordination
- Workplace Hazard Assessment
- Problem-solving abilities
- Time Management
- Attention to Detail
- Decision-Making
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
Interests
Timeline
Industrial - Robert Weed Corporation
08.2004 - 10.2024
Shift Manager - Mcdonalds
10.2000 - 08.2004
Cashier - Meyer
05.1998 - 10.2000
Ross Beatty High School - High School Diploma,
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