Inspecting vehicle for noticeable defects, such as dents, scratches, torn upholstery
Wash, wax, and buff the vehicle, clean interior and exterior windows
Vacuum and scrub interior of vehicle using appropriate cleaning agents, applicators and cleaning devices
Apply dressing on tires and tire wells
Transporting vehicles safely and carefully
Preparing vehicles for sale by washing, removing manufacturer stickers, filling gas tanks, and more
Organizing new inventory on the lot
Moving vehicles according to dealership display standards
Coordinating with salespeople and managers
Executing trades among several dealerships
Shift Manager
Nail Studio Del Sur
12.2023 - 12.2024
Kept employees operating productively and working on task to meet business and customer needs.
Coached new members to optimize performance and motivate toward more efficient work.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients and updated client records.
Resolved customer problems and complaints
Operation Supervisor
Portrilux
12.2022 - 12.2023
Managed customer orders and generated shipping labels
Oversaw supply and delivery processing to warehouse workers
Food Service Operation Manager
Dog In The Park
06.2020 - 11.2022
Led hiring, onboarding and training of new hires to fulfill business requirements.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Education
Associate of Science - Transfer Degree
Seattle Central College
Seattle, WA
12.2016
Bachelor of Science - Management Information System
Central Washington University
Des Moines, WA
03.2018
Skills
Computer Skills
Cash Register Operations
Customer Service
Team Leadership
Inventory Management
Bilingual (Vietnamese/English)
Customer service
Strong work ethic
Problem-solving
Clean driving record
Timeline
Porter/Carwash Attendant
Poway Honda
12.2024 - Current
Shift Manager
Nail Studio Del Sur
12.2023 - 12.2024
Operation Supervisor
Portrilux
12.2022 - 12.2023
Food Service Operation Manager
Dog In The Park
06.2020 - 11.2022
Associate of Science - Transfer Degree
Seattle Central College
Bachelor of Science - Management Information System