Phia Kuster
Glendale,AZ
Summary
Dedicated professional focused on ensuring positive experience and outcome. Expertise in cleaning and sanitizing environments, accurately documenting information, and connecting with others. A compassionate demeanor enhances interactions in high stress situations.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Anthem, AZ
08.2022 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Maintained calm demeanor during high-volume periods and special events.
- Received and accurately processed customer payments.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Some College (No Degree) - Biological Sciences
Arizona State University
Tempe, AZSkills
- Cleanliness
- Hospitality service expertise
- Attention to detail
- Hospitality and accommodation
- Active listener
- Clear communication
- Time management
- Positive and professional
- Adaptive and creative
- Team player
- Workflow management
Affiliations
- Runner
- Online second hand clothing store owner
- Participate in events in the health community
References
References available upon request.
Timeline
Barista
Starbucks
08.2022 - Current
Some College (No Degree) - Biological Sciences
Arizona State University
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