Phigiao Vu
Olive Branch,MS
Summary
Strategic leader in management with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
11
11
years of professional experience
Work History
Technician
Envy Nail Spa
Memphis, Tennessee
11.2024 - Current
- Collaborated with team members to ensure efficient service delivery.
- Educated clients on proper nail care and maintenance practices.
- Conducted routine equipment maintenance to ensure optimal performance.
- Handled client appointments and scheduling efficiently for smooth operations.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Medical Translator
Self-employed
Memphis, Tennessee
01.2019 - Current
- Reviewed translations for accuracy and cultural appropriateness.
- Ensured compliance with industry regulations and confidentiality standards.
- Assisted clients in understanding complex medical language and concepts.
- Provided linguistic support during meetings between medical personnel and international colleagues.
- Assisted with the interpretation of verbal communication between doctors and patients.
- Provided written translation services for medical reports, correspondence, brochures, instructional materials.
COO
Woodencore
Ho Chi Minh City, Vietnam
05.2017 - Current
- Directed operational strategies to enhance efficiency across diverse business units.
- Implemented data-driven decision-making processes for improved performance insights.
- Supervised the executive team, providing guidance on operational decisions.
- Coordinated recruitment activities such as job postings and interviewing prospective candidates.
- Negotiated contracts with vendors and suppliers to reduce costs while maintaining quality standards.
- Chaired meetings to discuss strategic initiatives and operational issues.
- Led the design and implementation of business strategies, plans, and procedures.
- Acted as a primary liaison between the company and external stakeholders.
Math Tutor
Self-employed
Memphis, Tennessee
08.2015 - Current
- Developed personalized lesson plans for diverse student needs.
- Encouraged student participation through engaging problem-solving activities.
- Encouraged students to ask questions and discuss topics related to mathematics.
- Attended to students in classroom, study area, and home environments to maximize support.
- Collaborated with parents and teachers to determine student needs, develop tutoring plans, and assess student progress.
Manager
Nam Cafe
Cordova, Tennessee
09.2023 - 08.2025
- Managed daily operations and staff scheduling to ensure efficient service.
- Assisted in developing seasonal menus based on customer preferences and trends.
- Implemented quality control measures to uphold company standards.
- Analyzed business performance data and business results for upper management.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed risk by developing and implementing effective risk management strategies.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Receptionist
VSL Nail Spa
Memphis, Tennessee
03.2025 - 07.2025
- Managed front desk operations and greeted clients warmly.
- Coordinated customer check-in and checkout processes seamlessly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Responded to inquiries from internal staff members regarding office operations.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Manager
Seafood Shack
Marion, AR
08.2014 - 06.2017
- Managed daily operations and staff scheduling to ensure efficient service.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Bachelor of Science - Mathematics And Forensic Chemistry
University of Mississippi
University, MS12-2025
Bachelor of Science - Mathematics
Manhattan College
Bronx, NY05-2025
Skills
- Project management
- Data analysis
- Financial records oversight
- Contract negotiation
- Policy implementation
- Staff training and development
- Complex Problem-solving
- Emergency response
- Innovation management
- Strategic planning
- Business administration
- Performance evaluations
- Schedule preparation
- Financial management
- Business planning
Languages
Vietnamese
Full Professional
Spanish
Limited
Korean
Limited
Affiliations
Volunteer, Olive Branch Humane Society - Olive Branch, MS (2020-Present)
Timeline
Receptionist
VSL Nail Spa
03.2025 - 07.2025
Technician
Envy Nail Spa
11.2024 - Current
Manager
Nam Cafe
09.2023 - 08.2025
Medical Translator
Self-employed
01.2019 - Current
COO
Woodencore
05.2017 - Current
Math Tutor
Self-employed
08.2015 - Current
Manager
Seafood Shack
08.2014 - 06.2017
Bachelor of Science - Mathematics And Forensic Chemistry
University of Mississippi
Bachelor of Science - Mathematics
Manhattan College