Philip Aydlotte
North Chesterfield,VA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
25
25
years of professional experience
Work History
Project Manager
Witte Home Solutions
Hanover, VA
12.2023 - 07.2024
- Managed multiple projects with competing deadlines simultaneously.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Advised other departments on best practices related to managing large-scale projects.
- Provided guidance to team members regarding tasks assigned to them.
- Facilitated resolution of conflicts between team members when necessary.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Conducted periodic inspections of job sites for quality and progress.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
- Identified project needs by reviewing project objectives and schedules.
Assistant General Manager
Hooters Inc.
Richmond, VA
10.2022 - 12.2023
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Managed daily operations of the store, including scheduling and supervising staff.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Identified opportunities for cost savings and operational efficiency improvements.
- Ensured that customer service standards were met or exceeded at all times.
- Ensured compliance with all applicable laws and regulations related to employment practices.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Monitored inventory levels and placed orders for new stock as needed.
- Prepared weekly schedules for staff members based on their availability.
- Ensured compliance with company policies, procedures, and regulations.
- Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Motivated and led team members to work together to achieve targets.
- Oversaw facility maintenance and repairs to ensure a high standard of presentation.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Manager
Buffalo Wild Wings
Colonial Heights, VA
02.2022 - 07.2022
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored staff performance and addressed issues.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Minimized staff turnover through appropriate selection, orientation and training.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Maintained adequate staffing to meet objectives within budget.
- Conducted quality, timely performance feedback and performance appraisals.
Business Owner
CAR Interiors LLC
Richmond, VA
05.1999 - 01.2022
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Resolved issues quickly through meticulous research and quick decision-making.
- Conferred with customers to understand needs and finalize purchase orders.
- Kept records for production, inventory, income and expenses.
- Kept up-to-date on regulatory changes affecting business operations.
- Set pricing structures according to market analytics and emerging trends.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Directed implementation of strategic business plans to achieve goals and objectives.
- Conducted market research to stock latest inventory.
- Examined and inspected stock items for wear or defects.
- Improved company's quality and productivity by streamlining systems and processes.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Determined pricing for products or services based on costs and competition.
- Met with service vendors or product suppliers to facilitate delivery.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Interviewed, trained and supervised employees.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Fostered relationships with customers to expand customer base and retain business.
- Improved overall customer purchasing experiences to promote steady revenue.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Answered customers' questions and addressed problems and complaints in person and via phone.
Education
Some College (No Degree) -
VCU
Richmond, VASkills
- Staff development
- Issue and conflict resolution
- Analytical
- Team management
- Problem resolution
- Workforce Management
Timeline
Project Manager
Witte Home Solutions
12.2023 - 07.2024
Assistant General Manager
Hooters Inc.
10.2022 - 12.2023
Manager
Buffalo Wild Wings
02.2022 - 07.2022
Business Owner
CAR Interiors LLC
05.1999 - 01.2022
Some College (No Degree) -
VCU
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