Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Phil Beaty

Summary

Driven by a passion for excellence, I leveraged my time management and team leadership skills at McAlister's Deli to enhance operational efficiency and customer satisfaction. My proactive approach in staff development and cost control significantly increased profitability, underscoring my ability to meet and exceed employer expectations through strategic decision-making and effective communication.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Kitchen/Hourly Manager

McAlister's Deli
03.2016 - 06.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service deliver.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.

Assistant Kitchen Manager

Outback Steakhouse
05.2013 - 05.2017
  • Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
  • Checked and tested foods to verify quality and temperature.
  • Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Supported timely service by coordinating with front-of-house staff to ensure accurate order completion and prompt delivery.
  • Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
  • Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
  • Advised kitchen staff on proper food handling techniques to ensure compliance with local health codes and minimize risk of contamination.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Boosted employee morale through recognition of hard work and providing support during challenging situations.
  • Streamlined communication between kitchen staff during busy shifts, facilitating smooth collaboration for timely service delivery.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maximized quality assurance by completing frequent line checks.

Education

High School Diploma -

Muncie Central High School
Muncie, IN
05.1994

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Operations Management
  • Staff Training and Development
  • Staff Development
  • Schedule Preparation
  • Customer Service
  • Decision-Making
  • Scheduling and Coordinating
  • Cost Control

Certification

  • Servsafe Manager, - Expiration 2027

Timeline

Kitchen/Hourly Manager

McAlister's Deli
03.2016 - 06.2024

Assistant Kitchen Manager

Outback Steakhouse
05.2013 - 05.2017

High School Diploma -

Muncie Central High School

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Phil Beaty