Philip Bonfiglio
West Islip,NY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Inside Sales Representative/Assistant Manager
Beacon Roofing Supply
03.2015 - Current
- Using strategic thinking in order to problem solve, make decisions, and plan
- Increase customer base and establish strong repeat clientele through ensuring customer satisfaction and resolving any customer issues
- Trained and motivated new sales staff, as well as providing constructive feedback to help them achieve better sales.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Set and achieved company defined sales goals.
Manager
The Bulldog Grille
01.1999 - 01.2015
- Managed inventory, vendor purchases, and deliveries
- Coordination marketing promotions and advertising for new customer generation
- Commended by customers and staff for ability to meet challenges in high pressure, fast-paced environments
- Achieved strong results by demonstrating product knowledge and integrity
- Increased customer base and establish strong repeat clientele
- Trained new hires for various key positions
- Responsible for scheduling staff and product deliveries.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
Education
MICROSOFT CERTIFIED -
COMPUTER CAREER CENTER INC.
ONE SEMESTER -
INDIAN RIVER COMMUNITY COLLEGE
Port Saint Lucie, United StatesONE SEMESTER -
SUNY FARMINGDALE COLLEGE
REGENTS DIPOLMA -
WEST ISLIP HIGH SCHOOL
Skills
- Proficient in various POS systems
- Proficient in Microsoft Office Suite
- Proficient in various aspects of construction
- Time management and organization
- Teamwork
- Conflict resolution
- Relationship Building
- Attention to Detail
Timeline
Inside Sales Representative/Assistant Manager
Beacon Roofing Supply
03.2015 - Current
Manager
The Bulldog Grille
01.1999 - 01.2015
MICROSOFT CERTIFIED -
COMPUTER CAREER CENTER INC.
ONE SEMESTER -
INDIAN RIVER COMMUNITY COLLEGE
ONE SEMESTER -
SUNY FARMINGDALE COLLEGE
REGENTS DIPOLMA -
WEST ISLIP HIGH SCHOOL
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