Phillip Bourque

Seasoned IT Project Manager lends unique oversight for critical info technology programs. Resourceful, tech-savvy approach honed over more than 25 years toward handling complex hardware and software installations. Lends experienced knack for IT equipment planning, installation, troubleshooting and maintenance. Provides expert navigation to avoid risk associated with cost, allocation, and technical considerations.

IT professional with proven background in leading complex IT projects. Expertise in integrating new technologies and optimizing project workflows. Highly focused on team collaboration and achieving project goals, known for adaptability and reliability. Skilled in project management methodologies and stakeholder communication.

• Researched, Recommended, and led the moves to Printer Logic, Lumension (Non-Wintel Patching), Salt Stack (Non-Wintel Configuration Management) that saved costs and man hours of labor-intensive work.
• Printer Logic software implementation led to the installation of a new Network Printer Management Software to increase the management and efficiency of all enterprise network printers at CDC.
• Reduced CDC's printer servers from 50 to one Printer Logic Application server which also saves on bandwidth since the printing goes directly from the customer device to the printer and not back to centralized print servers.
• Improves success of projects by having team members reach out to other branches for testing and feedback to ensure success of projects.
• Migrated and modernized our Enterprise Container Platform as a Service from an AWS IaaS environment to an Azure PaaS environment to reduce cloud and technical debt.
• Structured the Application Hosting Services Security team.
• Lead the charge and largely part of the reason for the Windows 2008 Retirement success.
• Provided oversite and direction on the Branch's GAO remediation activities within the timelines provided.
• Developed an overall understanding of each team's role in the branch.
• The ‘go to' person when it comes to technical questions.
• Spearheading the branch's effort to develop a process of evaluating customer's needs related to putting the customer's applications in the cloud environment.
• Managing the AHS budget.
• Spearheaded the role of AHB/ISB in the development of the Cloud infrastructure.
• Was heavily involved in the consolidation of AHB into the OCIO/DSO/ISB.
• During the renewal of the AHB/NTT Data contract development was heavily involved to make sure everything was covered, and that the Government was not overcharged.
• Maintains a cross functional role with all teams within OCIO as well as the customer base.
• Created the AHB Service catalog and the Service Levels when AHB need to start the charge back system.
• Set the example of always hearing other people's thoughts and ideas.
• Developed a work environment for my team and the whole branch to give others the freedom to embrace changes that improve our support.
• Allow team members to be creative/innovative in resolving situations.
• Ensures team morale is high by rewarding members with awards or positive reinforcement.
• Leadership roles at CDC.
• Acting Cloud Services Branch Chief for - 120 days.
• Cloud Shared Services Lead as part of the Cloud Services Team.
• DCMSM Federal Lead.

Robert Sands
AHB Compliance Lead at Centers for Disease Control and Prevention
May 6, 2024, Robert worked with Phil on the same team

Phil is proficient in the technical aspects of cloud-based systems and has experience in guiding teams towards optimal performance. His leadership style involves building trust and promoting collaboration, which has earned him respect from colleagues and stakeholders. His contributions have led to significant changes within organizations by aligning technological advancements with strategic goals.

Phil is dedicated to continuous learning, staying updated on trends in IT and cloud technologies. Whether adapting to new innovations or planning for future challenges, his proactive approach makes him an asset to forward-thinking organizations.

I worked with Phil Bourque as a Team Lead peer and as a direct report while he was the interim Branch Chief. Phil effectively interacted with all team members, treating everyone with respect and valuing their input. He is knowledgeable in IT technology and has strong servant leadership skills. I would be willing to work with or for him again.

John Stevens
Branch Chief Technology Branch Chief
May 5, 2024

I have worked with Phil since the mid-2000s, nearly 20 years, and have always held his work in high regard. Phil possesses extensive knowledge in various IT-related subjects, including management. He is diligent, conscientious, and consistently follows through on his tasks as well as those of his subordinates. Without hesitation, I would recommend Phil, as he is an invaluable asset to any team. I have worked with Phil since the mid-2000s, nearly 20 years, and have always thought very highly of his work. Phil is very knowledgeable over a wide range of IT related topics including the management side of things. Phil is conscientious and follows through on his tasks as well as those of his subordinates. I would without hesitation recommend Phil, he is a great asset to any team.

Maria Persaud-Thompson, MIS, PMP, LSSGB
Chief Information Officer, (Senior Executive Service) at HHS Office of Inspector General
January 26, 2024, Maria was senior to Phil but didn't manage Phil directly

I had the opportunity to work with Phil as a Cloud leader during my tenure at the CDC. I highly recommend Phil for his exceptional skills and expertise in managing cloud-based products. Phil consistently demonstrated a profound understanding of cloud technologies and their application in driving change. His ability to translate complex technical concepts into clear and actionable requirements was truly impressive. Phil played a crucial role in guiding our team through the successful development and launch of several cloud-based solutions, resulting in significant cost savings and improved efficiency for the organization.

Phil distinguishes himself through strong leadership and collaboration skills. He fostered a culture of innovation and teamwork, encouraging open communication and idea-sharing among team members. Phil effectively managed cross-functional teams, ensuring alignment and cooperative effort towards common goals. His ability to navigate complex projects and drive them to completion is commendable.

Aside from his technical expertise, Phil is a pleasure to work with. He maintains a positive and collaborative attitude and always goes the extra mile to support customers, stakeholders, and colleagues.

In summary, Phil is an exceptional Cloud leader who combines technical expertise, leadership skills, and a customer-centric approach to achieve successful outcomes. I highly recommend Phil for any organization seeking to leverage cloud technologies and deliver innovative solutions.

Rishi Tarar
CDC's First Chief Enterprise Architect | High Performance Engineering and Data Teams | Driving Technology Transformation with Advanced Analytics and Infrastructure Solutions
January 12, 2024, Rishi was senior to Phil but didn't manage Phil directly

I have had the pleasure of knowing Phil for a considerable period, and my professional relationship with him has significantly deepened since joining CDC. Phil demonstrates exceptional attention to detail, follow-up, and comprehension of the complexities involved in achieving objectives. His proactive approach and commitment to outcomes distinguish him. I confidently recommend Phil for his unwavering dedication, customer focus, professionalism, and outstanding ability to consistently deliver results. Collaborating with Phil has been an invaluable and enriching experience.

Scott Brown
IT Project Manager | COR II | IT Quality Management Expert
September 1, 2015, Scott worked with Phil on the same team

For the past year, I have had the pleasure of working with Phil in his role as the Applications Hosting Services Team Lead at Centers for Disease Control and Prevention. Phil is an industrious, dedicated, and knowledgeable professional who goes above and beyond to accomplish tasks. He is highly focused and takes his role seriously. What I appreciate most about Phil is his eagerness to learn new skills and continually seeking improvement for both him and his team.

Massimo (Max) Mirabito
Enterprise Software Architect at the Centers for Disease Control and Prevention
September 3, 2013. Massimo (Max) worked with Phil but on different teams.

Throughout my tenure at CDC, I have had numerous opportunities to collaborate with Phil. His technical skills and insight are exceptional. He effectively applies technology while having a thorough understanding of public health program requirements, making him an invaluable asset.

I have relied on Phil for various aspects of IT projects from inception to design and deployment. His willingness to assist and solve complex problems makes him a perfect fit for any project as he consistently exceeds expectations.

Robert Sands
AHB Compliance Lead at Centers for Disease Control and Prevention August 21, 2013, Robert worked with Phil on the same team.

I was a coworker with Phil at the CDC Application Hosting Branch. Phil had significant responsibilities as the Team Lead, including involvement in designing application hosting services and emergency break-fix operations. He effectively managed over 30 engineering personnel and maintained coordination and interface with the rest of the organization. He regularly addressed customer issues, assisting them with deploying and resolving application problems. Phil demonstrated strong leadership and teamwork skills.

Andrew Dickman
Spectrum Enterprise
November 9, 2012

I have had the pleasure of knowing Phil for over 14 years. Phil is very detailed and fair, dedicating countless hours to FCYFA. With his proven experience and dedication, I would highly recommend Phil's work from the past 20 years.

Ralph Vaughn
Cyber Security Analyst/Supervisor (Retired)
November 8, 2012

Phil is an extremely dedicated and motivated Team Lead at CDC’s Information Technology Service Organization (ITSO). He proactively manages large system applications for multiple Centers and programs within CDC. Phil is highly competent at an IT technical level and exemplifies the qualities of a very articulate, diplomatic, charismatic, and competent leader.

Valerie Ross
Assisting Trusted Advisors by sharing new and exciting revenue streams using the AppDirect Marketplace to grow their businesses every day!
November 8, 2012, Valerie worked with Phil, but they were at different companies.

Phil Bourque is one of the most giving and fair people I have ever met. I have had multiple children in the FCYFA program for 8 years, and I have thoroughly enjoyed every minute of the experience due to Phil's leadership. In an organization where he manages four different boards, coaches, referees, and parents, he always manages to prioritize the welfare of the children while donating his time. I would recommend Phil for any organization.

George Allen
Helping Plant Engineers and Production Manufacturers increase production and drive efficiencies
On November 8, 2012, George worked with Phil, but they were at different companies.

Phil is among the hardest workers I have been around. He is very detail-oriented and has excellent vision and intuition to address issues as they arise or before they occur.

Tom Dixon
Microsoft Power Platform, Dynamics 365/CRM & Data Integration Specialist
August 11, 2012, Tom worked with Phil but on different teams.

Youth Football teaches future leaders that hard effort, teamwork, and dedication lead to positive outcomes, and for over 20 years, Phil has been the heart and soul of FCYFA. His dedication and tireless effort ensure that FCYFA can service over a thousand players each year.

Mark Lamias
Owner/President & Statistical Consultant at Stochastic Group, Inc.
June 15, 2012, Mark worked with Phil but on different teams

Phil was excellent to collaborate with. His expertise was instrumental in setting up new systems, providing guidance that was frequently relied upon. He was consistently responsive to inquiries and committed to delivering outstanding service to his clients.

Allan Cavazos
Cloud Compliance Analyst
May 1, 2012, Allan worked with Phil but on different teams

Having collaborated with Phil on multiple projects, I can attest to his professionalism, curiosity, and extensive knowledge. Phil is adept at utilizing his expertise to address needs effectively. I highly recommend Phil for his ability to execute tasks proficiently and navigate challenges.

Alioune Thiam, MBA, PMP, CSM
Thoughtful Leader
April 24, 2012, Alioune worked with Phil but on different teams

Mr. Bourque is an asset to the CDC ITSO team. He possesses technical acumen and demonstrates exceptional managerial skills, anticipating organizational direction. Collaborating with Mr. Bourque on various projects has been productive and cooperative. He adheres rigorously to CDC requirements while being supportive. CDC's interests are well-managed with Phil.

Michael Crawley
Technical Deputy Digital Services at Centers for Disease Control and Prevention
April 23, 2012

This letter serves as my personal recommendation for Mr. Phil Bourque. I have had the privilege of knowing and working with Phil in a professional environment for over ten years. He is highly regarded and frequently sought after for his leadership on technical projects and his expertise in providing technical guidance for complex problems. Phil approaches these challenges with a consistently positive demeanor and demonstrates exceptional skills in encouraging and managing both technical and non-technical project members collaboratively and efficiently.

Phil is a proactive individual who maintains a meticulous approach to teamwork, while fostering innovative solutions to complex technical implementations within a large-scale environment. Although he excels in leading teams and projects, his contributions as a team or project member are equally valuable. Phil has earned the respect of subordinates, peers, and superiors alike, and his advice is often sought after.

I wholeheartedly recommend Mr. Bourque for any position and am confident that he would be an asset in any environment.

Mike Crawley
Directory Services Team Lead
Centers for Disease Control and Prevention

Todd Brosius
President, Pivot Parking, LLC April 19, 2012, Todd worked with Phil on the same team
Phil dedicated substantial time to ensuring the Forsyth County Youth Football Association operates smoothly. This involves managing multiple County Parks and various personalities. The FCYFA is recognized as one of the leading Youth Football organizations in the country, reflecting Phil’s efforts. In my interactions with Phil over the years, he has shown efficiency, helpfulness, and fairness. The organization benefits from Phil's contributions and the time he invests.

Lori Flotte
*Sr. Recruiter at Keystone Staffing & Talent Solutions*
*April 17, 2012, Lori worked with Phil, but they were at different companies*

I had the opportunity to work with Phil while he was Commissioner of FCYFA during my four years serving on the Board of Directors for Sharon Springs Youth Football Association. Phil dedicated many hours to the youth football program, demonstrating his commitment and hard work. His efforts significantly elevated the FCYFA's reputation. He played a crucial role in uniting the parks within Forsyth County and building a program focused on the children's interests. Through his leadership, the children received a solid foundation in the sport and enjoyed an excellent team sports experience.

Eddie LeBlanc
*Experienced Internal Auditor and Business Continuity Professional*
*April 17, 2012, Eddie worked with Phil, but they were at different companies*

Phil has served as the FCYFA Football Commissioner for some time, even before my children started playing little league football in 2005. The program has always been well-organized and professionally managed. I began coaching football in 2007 when I first met Phil, and I was impressed by his organizational skills and leadership.

Janet Mauldin CRP, GMS, SGDS
*SVP, Relocation*
*April 17, 2012, Janet worked with Phil, but they were at different companies*

I have come to know Phil over the years through his role as Commissioner of FCYFA. Both of my sons, from ages 5-12 (one now in college and the other in high school), went through this program and had a wonderful experience. Phil dedicated numerous hours to the community and consistently prioritized the children's interests in his decisions, which has resulted in making our football/cheerleading program in Forsyth County one of the best in Metro Atlanta.

Brad Barton
*East Region Manager - US Commercial Real Estate at CIBC US*
*April 17, 2012, Brad worked with Phil, but they were at different companies*

Phil has successfully managed the Forsyth County Youth Football Association for many years. His passion for sport and the youth of Forsyth County is clearly reflected in his work with the organization. Phil's level-headed leadership of the FCYFA has allowed the program to grow and prosper during his tenure.

Mark McEvoy
Business Leader / Executive / Strategist / Global Business Development / Finance / Change Management / Risk Management
April 17, 2012, Mark worked with Phil, but they were at different companies
I have known Phil for many years as we have both enjoyed taking leadership roles in our local youth football program. Phil has proven to be an excellent leader and has exemplified integrity, dedication and fairness as a part of his leadership role, as a former SSYFA President, I have thoroughly enjoyed working with Phil because of his unbreakable commitment to our community and would embrace the opportunity to work with him in any business capacity.

Jerry Kinsey
Director of Forsyth County Parks & Recreation Dept.
April 17, 2012, Jerry was Phil’s client
Phil has a great amount of pride within himself and the community.

He is always reliable and trustworthy. Phil has done an outstanding job with our youth football group using his leadership skills.
Mark McKenzie
Printing, helping to connect individuals and businesses to opportunities
April 17, 2012, Mark worked with Phil on the same team
Some fifteen years or so, Forsyth County Parks and Recreation opened a new park called Sawnee Mountain. I had the opportunity to participate in the formation of the new Sawnee Mountain Panthers Football Association as an officer. Several youth football teams at all the various age groups were being developed, outfitted with the necessary equipment, staffed with the quality volunteers to encourage our athletes, raise funds and find sponsors for this new program. As Volunteer League Commissioner of FCYFA Phil Bourque is the individual that encouraged me to step up and participate and provided the guidance I and the other officers needed to build the foundation for a great program.

I can honestly say that Phil Bourque's knowledge, management expertise and get it done attitude was instrumental in helping this county's youth football program become a success. I have worked alongside Phil as a volunteer at various levels and times and have always found him to be a leader, honest, sincere and organized.

Over the years I have seen Phil make some very tough decisions and he always placed our children's safety first and those of the overall county program a close second.

Being a leader in our community, especially the Volunteer League Commissioner of Forsyth County Youth Football Association, is mostly a thankless job and at times is overwhelming and lonely. I for one want to thank Phil for his efforts to improve the quality of life for the youth of our county while helping to build the leaders of tomorrow.

Clint Emerson
President at Nehemiah Holdings, LLC
April 17, 2012, Clint worked with Phil, but they were at different companies

I had the pleasure of working with Phil while he was Commissioner of FCYFA during my 9 years as a youth football coach at Sharon Springs Park in Forsyth County. Phil managed his volunteer position with a level of objectivity and fairness seldom seen in youth sports. He represented the entire county and made sound judgments. As evidence of his leadership, youth football in our park alone grew from 6 to over 40 teams. Forsyth County Youth Football is easily one of the most prolific and productive programs in the nation thanks to the selfless leadership of Phil Bourque.
Justin Dover, MSSCM
Experienced Procurement Leader | Master Negotiator | MSSCM | USMC Veteran
April 17, 2012, Justin worked with Phil on the same team
Phil has been a pillar in Forsyth County Youth Football for many years. He has been instrumental in establishing and maintaining the quality of our youth football and cheerleading program in our county for 20 years or better. It has been a pleasure to work with him, and I would recommend anyone who has a passion for youth sports to use him as a resource to help build and establish a program.

Wayne Knight
IT Project Manager at CDC - Monitoring Operations Center
April 16, 2012, Wayne worked with Phil but on different teams
I wish to endorse Phil, a friend and colleague of mine for over 10 years. I have always found Phil to be dependable, punctual, and efficient in his work. Phil is very technical with IT systems, committed to achieving success, efficient in time management, and a dedicated team member. Phil’s ability to interact with customers is to provide excellent service and support. Phil brings true leadership qualities and a willingness for hard work that any organization would like to have.

Susan Wilkin
IT Project Mgr. at CDC
April 16, 2012, Susan managed Phil directly
Phil is a highly experienced technical leader who exemplifies a high level of customer focus. He also exhibits a drive to come up with innovative solutions to issues, constantly thinking about how to do things better, yet stays up to date with standards and processes for which compliance must be kept.

Steven Zach
Sr. Systems Engineer
April 16, 2012, Steven worked with Phil but on different teams
I have had the opportunity to observe Phil's professional skills and leadership as well as interpersonal style. He is consistently pleasant and takes on all assignments with enthusiasm and dedication. I wish that all my co-workers had his attitude.
Regardless of deadlines or obstacles in place, Phil always delivers. His superior skills make him the consummate leader.

Silver Wang
Enterprise Architect at General Dynamics Information Technology
April 16, 2012, Silver worked with Phil but on different teams
Phil is a great person with all the IT knowledge you can image. Phil is always willing to help and provide his professional opinions.

Matt Adams
Director of Technology
August 2, 2011, Matt worked with Phil on the same team
I had the pleasure of working with Phil while under contract from Dell Federal at the Centers for Disease Control and Prevention in Atlanta, GA. Phil was the government liaison/POC, while implementing a very large SharePoint Enterprise environment. Phil is a consummate professional, driven and acute, he has a very sharp business acumen, and I enjoyed working with him immensely. I would recommend Phil as a "doer" in virtually any environment, Government, Military or Private.
José Mendizabal
District MPA-QMS at U.S. Department of Homeland Security
February 6, 2011, José worked with Phil but on different teams
As a well-regarded IT Professional and Team Leader, Phil is quick to grasp the issues, understand the timelines and is always able to find the path a solution. It was a pleasure to have worked with Phil for several years at CDC in Atlanta. As a former colleague, I highly recommend him!

• Branch Technical Leadership through transition, 03/2023
• CDC OCOO OCIO Leader of the Quarter, 03/2022
• Data Center Migration, 03/2023
• Printer Logic Project Team - Electronic Stewardship Award, 03/2017
• OCOO OCIO Award for GAO remediation team, 03/2019
• CDC National Center for Emerging and Zoonotic Infectious Diseases - USA eMedical Team - Center's award for Excellence in Partnership, 03/2019
• Leading and striving for an improved work environment within AHB/ISB at CDC
• Understanding the individual strengths of team members and encourages staff to cross-train in other areas of expertise to gain more knowledge and experience.
• Improves service by listening to team input and acting on suggestions that would positively improve standards for providing service.
• Proactive in searching out ways to improve the CDC initiatives to ensure CDC customer's needs are not only met but exceeded.
• Motivates team members to provide the best service possible and works alongside team members to ensure service is provided in a timely manner.
• Effectively delegates tasks to other team members with clear responsibilities and expectations.
• Updated the monthly VRM process to be more efficient for engineers and utilized Operation support team.
• Volunteered to be a member of Team Responsive and the MOC/SOC Red cell in the consolidation of OCIO. Participating in Team Lead workshops to come together to work with peers to develop ideas.
• Deployed to New Orleans in 2005 as a response unit for CDC to support after Hurricane Katrina.
• Rebranding of not only AHB but also NTB to form one ISB.
• Continuously looking for ways to modernize the branch.
• Improves success of projects by having team members reach out to other branches for testing and feedback to ensure success of projects.
• Service Center to ServiceNow implementation.
• Patching expansion to Jenkins and BigFix.
• Changed contract teams in AHS from team bound to functional bound roles for better overall support.
• Taking the lead on cloud efforts before Cloud was really a vision at CDC.
• Taking on the Supervisory role of the Branch Chiefs when they are on leave.