TRUCKING COMPANY OWNER
PHIL CAUDLE TRUCKING/LEXUS EXPRESS LLC
McCrory, AR
01.1992 - 04.2018
- Monitored customer feedback through surveys or focus groups in order to improve customer experience.
- Mentored newly hired employees to take on responsibilities and tasks with solid understanding of requirements.
- Monitored inventory levels and ordered necessary supplies when needed.
- Implemented campaigns and promotions to help with developing goods and services.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Actively participated in industry associations to stay up-to-date on best practices and regulations within the field.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conferred with customers to understand needs and finalize purchase orders.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Developed marketing strategies for products and services to boost sales and brand awareness.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Hired top-level talent and provided consistent mentoring, building strong management team.
- Organized events such as conferences, meetings, trade shows. in order to promote company visibility.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.