Phil Gaeta
Rosemead,CA
Summary
Experienced Customer Service Professional with a strong background in delivering exceptional support and resolving customer inquiries. Enhanced client satisfaction through effective communication and problem-solving skills. Committed to driving positive experiences and fostering long-term customer relationships.
Overview
1
1
Certification
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Security officer/Supv
Reel Security Corp.
Sherman Oaks, California
11.2016 - Current
- Patrolled Reel Security Corp. venues to monitor entrances, exits, and restricted areas.
- Checked visitor credentials and enforced access control at client locations.
- Logged incidents and shift activity using company security reports and communication tools.
Education
Powers To Arrest, Customer Service Traffic Control
Bureu of Security And Investigative Services
11.2010 - 11.2011
San Gabriel High
San Gabriel, CASkills
- Security operations
- Patrol procedures
- Emergency response
- Incident documentation
- Report writing
- Team leadership
- Conflict resolution
Certification
- Powers to Arrest, Report Writing Security Procedures
References
References available upon request.
Timeline
Security officer/Supv
Reel Security Corp.
11.2016 - Current
Powers To Arrest, Customer Service Traffic Control
Bureu of Security And Investigative Services
11.2010 - 11.2011
San Gabriel High