Phil Jones
Bowling Green
Summary
Accomplished Lead Installer at Kellermeier Plumbing and Heating, adept in system installations and fostering client relationships. Excelled in reducing errors by implementing quality controls and mentoring junior staff, enhancing team skill levels. Proficient in mechanical aptitude and customer service, ensuring project success and elevated customer satisfaction.
Overview
10
10
years of professional experience
Work History
Lead Intsaller
Kellermeier Plumbing and Heating
03.2022 - Current
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
HVAC Apprentice
Superior Heating
10.2020 - 03.2022
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
Production Supervisor
GKN Driveline
09.2019 - 10.2020
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Production Supervisor
Toledo Mold and Die
09.2014 - 09.2019
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Evaluated existing production processes and identified areas for improvement.
- Coordinated with other departments to maintain smooth and efficient product flow.
Education
High School Diploma -
Bowling Green High School
Bowling Green06-2006
Skills
- Power tools operation
- Mechanical aptitude
- System installations
- Task delegation
- Electrical installation
- Maintenance and repair
- Attention to detail
- Customer service
- Time management
- Troubleshooting and testing
Timeline
Lead Intsaller
Kellermeier Plumbing and Heating
03.2022 - Current
HVAC Apprentice
Superior Heating
10.2020 - 03.2022
Production Supervisor
GKN Driveline
09.2019 - 10.2020
Production Supervisor
Toledo Mold and Die
09.2014 - 09.2019
High School Diploma -
Bowling Green High School
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