Phil Pannier
Appleton,WI
Summary
I have a proven track record as Owner of Pannier Home Improvement LLC, excelling in operations management and customer relations. Skilled in strategic project planning and market trend awareness, I have fostered lasting client partnerships and enhanced service quality, driving business growth and operational efficiency through innovative solutions and effective communication. As a hardworking and passionate job seeker with strong organizational skills, I am ready to help achieve company goals. I am reliable and adaptable with a swift capacity to learn and apply new skills and am committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Owner
Pannier Home Improvement LLC
05.2005 - Current
- Managed day-to-day business operations, including handling an average of 25-50 incoming calls and emails from customers per week.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
Broadcast Manager
WEMI Radio
07.1998 - 05.2005
- Worked across departments to create on-target promotions for station activities, specific programs and special guests.
- Monitored production operations for quality and compliance with standards.
- Collaborated with IT department staff to enhance network-based technologies.
- Controlled remote broadcasts by operating equipment to manage feeds.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Excellent communication skills, both verbal and written.
Broadcast Manager
Cumulous Broadcasting
01.1986 - 07.1998
- Collaborated with leadership staff to determine appropriate budgets.
- Worked across departments to create on-target promotions for station activities, specific programs and special guests.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Education
Associates Degree in Journalism And Broadcasting - Radio And Television
American Institute of Commerce
Bettendorf, IA07-1985
Skills
- Operations management
- Strategic project planning
- Verbal and written communication
- Customer relations
- Partnership development
- Market trend awareness
- Project estimating
- Client service
- Service quality assurance
- Relationship building
- Project management
Certification
I carry 2 licensees from the Wisconsin Department of Safety and Professional Services:
- Dwelling Contractor Certification Training - May 2005 - September 2025
- Dwelling Contractor Qualifier Certification Training - May 2005 - March 2027
Timeline
Owner
Pannier Home Improvement LLC
05.2005 - Current
Broadcast Manager
WEMI Radio
07.1998 - 05.2005
Broadcast Manager
Cumulous Broadcasting
01.1986 - 07.1998
Associates Degree in Journalism And Broadcasting - Radio And Television
American Institute of Commerce
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