Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Phil Trujillo

Grand Junction,CO

Summary

Driven by a passion for customer satisfaction and sales excellence, I leveraged relationship-building and product merchandising skills at DPI Distributing Company to significantly enhance client loyalty and drive revenue. My proactive approach to customer engagement and teamwork led to notable sales achievements, demonstrating my ability to exceed targets through strategic sales initiatives and exceptional service. Driven Salesperson well-versed in the intricacies of preparing merchandise for display and sale to maximize exposure and skyrocket sales. Dedicated to utilizing talents to put merchandise on display using visual merchandising techniques. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dedicated sales professional offering experience recommending, selecting, and assisting with locating merchandise based on the needs of the individual consumer. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

44
44
years of professional experience

Work History

Sales Person

Big 5 Sporting Goods
04.2019 - Current
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Increased sales and customer satisfaction through personalized servicing.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.

Vitamin Cottage Naturals Stores

Alissa Murray
03.2010 - 09.2014
  • Implemented a successful customer loyalty program, leading to increased repeat business and retention rates.
  • Improved store sales through effective product merchandising and strategic display organization.
  • Maintained high standards of cleanliness and organization throughout the store, creating an inviting shopping environment for customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

DPI Distributing Company

Scott Valentine
02.1980 - 09.2003
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Increased sales and customer satisfaction through personalized servicing.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Managed key accounts in order to maintain strong relationships with top-tier clients.
  • Expanded brand and marketing strategies by planning strategic events.
  • Implemented ongoing feedback loops between the sales department and senior leadership in order to facilitate organizational growth opportunities based on real-time results from front-line employees.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Informed customers of promotions to increase sales productivity and volume.
  • Set and achieved company defined sales goals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Met existing customers to review current services and expand sales opportunities.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Education

High School Diploma -

Durango HighSchool
Durango, CO
05.1968

Skills

  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement
  • Sales process
  • Sales Presentations
  • Product description
  • Complaint Handling
  • Social selling
  • Relationship selling
  • Territory Management
  • Customer Service
  • Customer Relations
  • Client Service
  • Product and service knowledge
  • Product and Service Sales
  • Sales expertise
  • Customer Needs Assessment
  • Sales Development
  • Product Promotions
  • Product Merchandising
  • Territory Growth
  • Sales Forecasting
  • Expense Reporting
  • Decision-Making
  • Teamwork and Collaboration
  • Multitasking
  • Attention to Detail
  • Excellent Communication
  • Active Listening
  • Stock management
  • Problem-Solving

Additional Information

very reliable, work very hard to improve, do not call in sick for the sake of having a day off,very committed in my job and or employer,co-workers

Timeline

Sales Person

Big 5 Sporting Goods
04.2019 - Current

Vitamin Cottage Naturals Stores

Alissa Murray
03.2010 - 09.2014

DPI Distributing Company

Scott Valentine
02.1980 - 09.2003

High School Diploma -

Durango HighSchool
Phil Trujillo