Open To Work
Phil Weinert
Pickled! Wheaton
Geneva,IL
Work Preference
Desired Job Title
Facility Operations ManagerReal Estate BrokerPickleball Instructor & PPR Certified ProfessionalStore ManagerTennis ProfessionalWork Type
Full TimeLocation Preference
On-SiteHybridRemoteLocation:
Geneva, ILOpen to relocation:
YesImportant To Me
Career advancementCompany CulturePersonal development programsHealthcare benefitsSummary
Transformational leader with 25 years of experience in developing high-performing teams and enhancing organizational culture. Expertise in improving operations and driving profitability across retail, athletics, and real estate sectors. Committed to fostering employee engagement and delivering outstanding customer experiences. Passionate about creating environments that inspire loyalty and promote continuous learning.
32
years of professional experience
Work History
Facility Operations Manager
2 Years 7 Months- Provide operational leadership for two successful indoor pickleball facilities, overseeing staffing, programming, customer experience, business operations, and community engagement.
- Lead all daily operations across two athletic facilities serving hundreds of members and guests.
- Oversaw daily facility operations to ensure optimal functionality and safety compliance.
- Implemented process improvements resulting in streamlined workflows and reduced operational costs.
- Partnered with ownership to enhance staffing strategies, operational systems, communication, and scheduling efficiency, contributing to overall business performance.
- Working closely with ownership, I help create an environment where members feel welcomed, employees feel empowered, and operational excellence is part of the daily culture.
- Recruit, hire, onboard, coach, and mentor front desk staff, instructors, and event personnel.
- Develop leagues, tournaments, clinics, instructional programs, camps, and community events that increase participation, member engagement, and retention.
- Maintained exceptional facility standards, ensuring safe, welcoming, enjoyable experiences for all members and guests.
- Built meaningful community relationships by developing programs that foster participation, connection, and long-term member loyalty.
- Lead by example through servant leadership, visibility, accountability, and continuous improvement.
Real Estate Broker
19 Years 9 Months- Cultivated long-term client relationships through trust, communication, professionalism, and exceptional service, resulting in repeat business and referrals.
- Navigated buyers and sellers through complex transactions, effectively managing negotiations, marketing strategies, and business development initiatives to ensure successful outcomes.
- Guided clients through property transactions, ensuring compliance with local regulations and industry standards.
- Negotiated favorable terms for buyers and sellers, enhancing overall client satisfaction and loyalty.
- Developed comprehensive market analyses to inform pricing strategies and investment opportunities.
Store Manager
20 Years 6 Months- Managed multimillion-dollar business operations while consistently exceeding financial and operational expectations.
- Managed business operations including staffing, scheduling, budgeting, merchandising, inventory management, payroll, compliance, and customer satisfaction to ensure seamless daily operations.
- Increased annual sales by 11.6% through operational execution, customer-focused leadership, and community engagement.
- Improved operating profit by 11% through disciplined expense management, productivity improvements, and operational efficiencies.
- Reduced payroll expenses by 9% while simultaneously improving customer satisfaction.
- Led high-volume retail operations for more than 21 years while balancing financial performance, operational excellence, customer experience, and leadership development.
- Increased employee engagement from 43% to 88% through coaching, recognition, leadership development, and creating a culture of accountability.
- Reduced inventory shrink by 12.8% through stronger operational controls, employee accountability, and proactive loss prevention.
- Led and developed teams of 35–70 employees, mentoring future managers and organizational leaders to strengthen leadership pipeline.
- Cultivated relationships within local community to enhance customer service and uphold operational excellence.
Pickleball Instructor & PPR Certified Professional
3 Years 3 Months- Coached athletes of all skill levels through private instruction, clinics, leagues, camps, and player development programs to enhance skills and foster growth.
- Created positive learning environments that built confidence, improved performance, and strengthened long-term member engagement.
- Developed engaging lesson plans to enhance student learning experiences.
- Monitored student progress and provided constructive feedback to foster improvement.
Tennis Professional
4 Years 2 Months- Instructed participants and organized leagues, tournaments, camps, and clinics to provide structured training and competitive opportunities.
- Developed and implemented training programs for junior players to enhance skills and performance.
- Organized and executed competitive events, ensuring smooth operations and participant satisfaction.
- Mentored coaching staff, sharing best practices to improve lesson delivery and student engagement.
Tennis Professional
7 Years 11 Months- Instructed members, organized leagues and tournaments, and coordinated camps and clinics to deliver exceptional player experiences and establish a strong leadership and coaching foundation.
- Designed and implemented individualized training programs for diverse skill levels.
- Conducted group lessons, enhancing participant engagement and performance.
- Utilized video analysis tools to assess player techniques and provide constructive feedback.
Education
Bachelor of Arts - Business Administration
- Bachelor of Arts in Business
- Major - Management, Marketing and Finance
- Minor - Healthcare
Skills
Customer Experience
Coaching & Mentorship
Team Development
Employee Engagement
Operational Excellence
Community Engagement
General Management
Retail Leadership
Multi-Site Operations
Business Development
Sales Growth
Expense Management
Financial Performance
P&L Management
Strategic Planning
Timeline
Facility Operations Manager
Pickled! Batavia & Wheaton
12.2023 - Current
Pickleball Instructor & PPR Certified Professional
Pickled! Wheaton
04.2023 - Current
Real Estate Broker
Berkshire Hathaway HomeServices Starck Real Estate
10.2006 - Current
Store Manager
Walgreens
09.2002 - 03.2023
Tennis Professional
Eagle Brook Country Club
06.1998 - 08.2002
Tennis Professional
Aurora Tennis Club
09.1994 - 08.2002
Illinois Wesleyan University
Bachelor of Arts from Business Administration
LEADERSHIP PHILOSOPHY
Great organizations are built by investing in people. I believe employees perform at their highest level when they feel trusted, challenged, supported, and connected to a shared purpose. My leadership style is rooted in servant leadership, accountability, collaboration, and continuous improvement. I strive to develop people, strengthen culture, improve performance, and leave every organization stronger than I found it.