Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
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Phil Wilczewski

Wayne,NJ

Summary

Professional sales leader with a proven track record in driving revenue growth and optimizing sales strategies. Strong focus on team collaboration, adaptability to changing market conditions, and achieving results. Expertise in customer relationship management, sales forecasting, and staff development, with a keen ability to motivate and lead teams towards surpassing targets. Renowned for strategic planning, effective communication, and an unwavering commitment to excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Sales Manager

Wayne Subaru
03.2023 - Current
  • Maintained high standards of professionalism by enforcing ethical business practices among all staff members involved in sales transactions.
  • Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
  • Streamlined sales process with the integration of CRM tools, resulting in improved lead tracking and follow-up procedures.
  • Increased dealership revenue by developing and implementing effective sales strategies tailored to customer needs.
  • Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
  • Implemented employee training programs focused on product knowledge, negotiation tactics, and closing techniques to enhance overall sales team effectiveness.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
  • Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
  • Analyzed market trends to adjust sales forecasts accordingly, ensuring inventory levels met fluctuating demand patterns.
  • Negotiated favorable contract terms with vendors and suppliers to secure cost-effective deals on behalf of the company.

Sales Manager

Subaru of Morristown
06.2021 - 02.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Increased dealership revenue by developing and implementing effective sales strategies tailored to customer needs.
  • Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.

Finance Director

Open Road Auto Group
09.2020 - 06.2021
  • Facilitated process improvements by automating manual tasks, increasing efficiency within the finance function.
  • Assisted with recruiting, interviewing, and hiring new department employees.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
  • Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
  • Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
  • Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
  • Maximized profitability by negotiating and structuring optimal automotive financing deals.
  • Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
  • Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.

Floor Manager

BMW of Springfield
02.2019 - 02.2020
  • Maintained high standards of professionalism by enforcing ethical business practices among all staff members involved in sales transactions.
  • Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
  • Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
  • Implemented employee training programs focused on product knowledge, negotiation tactics, and closing techniques to enhance overall sales team effectiveness.
  • Boosted team performance by conducting regular coaching sessions, performance reviews, and goal-setting exercises.
  • Provided guidance on trade-in evaluations, ensuring accurate appraisals that benefited both customers and the dealership''s bottom line.
  • Fostered a positive work environment by promoting teamwork, open communication, and ongoing professional development opportunities for staff members.
  • Served as a liaison between sales staff and upper management, ensuring smooth communication of goals, expectations, and performance metrics.
  • Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.

Automotive Sales Consultant

BMW of Springfield
09.2016 - 02.2019
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
  • Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
  • Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
  • Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
  • Increased dealership revenue through effective negotiation and closing techniques.
  • Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
  • Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
  • Negotiated purchase prices and explained sales, warranty, and optional products.

Education

Bachelor of Arts - Criminal Justice

Rowan University
Glassboro, NJ
06-2005

Skills

  • Leadership and team building
  • Employee motivation
  • Team development
  • Sales development
  • Sales leadership
  • Training and coaching
  • Goal setting
  • Internet sales management
  • Sales planning and implementation
  • CRM software
  • Sales strategy development

Languages

English
Native or Bilingual

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of over 30 staff members.
  • Resolved product issue through consumer testing.

Certification

  • Google Analytics Individual Qualification (IQ) – Google.
  • BMW Master Sales Consultant Leadership Program
  • Subaru certified Foundations Sales Management Program

Timeline

General Sales Manager

Wayne Subaru
03.2023 - Current

Sales Manager

Subaru of Morristown
06.2021 - 02.2023

Finance Director

Open Road Auto Group
09.2020 - 06.2021

Floor Manager

BMW of Springfield
02.2019 - 02.2020

Automotive Sales Consultant

BMW of Springfield
09.2016 - 02.2019

Bachelor of Arts - Criminal Justice

Rowan University

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Phil Wilczewski