PHILANDRA JOHNSON-SIMPSON
San Jose,CA
Summary
Seeking experience in a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A dependable candidate successful at managing multiple priorities. Reliable and upbeat consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Bookseller Associate
Hudson News Group San Jose International Mineta International Airport
06.2023 - Current
- Responsible for unboxing weekly and monthly shipments
- Reset book displays
- Placing orders quarterly
- Process all returns to the distributor
- Cashier when needed
- Inventory
- File invoice paperwork
- Recommended books, products and services to traveling customers
- Occasional breaker for other associates
Lead Bookseller & Key Holder
Barnes And Noble College
01.2019 - 03.2020
- Applied interpersonal and communication skills to establish selling relationship with customers
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Listened to customer needs and desires to identify and recommend optimal products/services
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Seasonal Retail Stock Associate
Michael Kors Outlet
10.2018 - 01.2019
- Interacted with guests in friendly and knowledgeable way
- Managed inventory in clean and organized fashion
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Education
Bachelor of Arts - History, Ethnic Studies
San Francisco State University
San Francisco, CA05.2023
Associate of Arts - History
Mission College
Santa Clara, CA05.2021
Associate of Arts - Liberal Arts And Humanities
Mission College
Santa Clara, CA05.2021
Associate of Arts - Liberal Arts,Social And Behavioral Science
Mission College
Santa Clara, CA05.2021
High School Diploma - undefined
Oak Grove High School
San Jose, CA05.2014
Skills
- Proficient Writing and Study Skills
- Active Reader and Effective Listener
- Information Processing
- Merchandise Receiving and Handling
- Flexible Remote or In-Person Work Schedule
- Staff Coaching and Training Experience
- Computer Proficiency
- Organized and Manage Time Effectively
- Supporting Others
- Merchandising and Display
Timeline
Bookseller Associate
Hudson News Group San Jose International Mineta International Airport
06.2023 - Current
Lead Bookseller & Key Holder
Barnes And Noble College
01.2019 - 03.2020
Seasonal Retail Stock Associate
Michael Kors Outlet
10.2018 - 01.2019
Bachelor of Arts - History, Ethnic Studies
San Francisco State University
Associate of Arts - History
Mission College
Associate of Arts - Liberal Arts And Humanities
Mission College
Associate of Arts - Liberal Arts,Social And Behavioral Science
Mission College
High School Diploma - undefined
Oak Grove High School
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