Summary
Overview
Work History
Education
Skills
Timeline
Generic

Philemon H. Bepe

South Bend,IN

Summary

Results-oriented professional with a proven track record of accomplishments. Demonstrates expertise in training and developing team members. Adept at establishing and maintaining relationships with both internal and external stakeholders. Accomplished Program Manager with extensive experience overseeing functional operations and managing projects related to supplies, logistics, organizational strategies, financial management, procurement, and contracting.

Overview

25
25
years of professional experience

Work History

Program Manager

ResCare
11.2020 - Current
  • Oversee operations across three counties in North Central Indiana
  • Provide oversight for the physical operations and maintenance of all 11 locations, ensuring facilities are well-maintained and compliant with safety and operational standards
  • Manage business and program functions, developing, directing, and coordinating support for staff and clients in alignment with the organization's mission, vision, and values
  • Drive improvements in financial performance by reviewing and optimizing the billing process and implementing expense reduction strategies
  • Lead and supervise area management, ensuring consistent adherence to policies and procedures
  • Review and authorize capital and operational expenditures in collaboration with the Executive Director
  • Oversee the development and implementation of operational systems, ensuring compliance with local, state, and federal regulations
  • Build and maintain strong relationships with the community, business leaders, and clients' families while identifying and developing growth opportunities

Area Director

Indiana Mentor Program
08.2019 - 09.2020
  • Same as above

Associate Director

Mosaic
09.2017 - 05.2019
  • Provided leadership and oversight for residential services, wellness, nursing, and health services departments, ensuring operational efficiency and program effectiveness
  • Monitored service delivery to ensure compliance with regulatory requirements, accreditation standards, and licensing regulations
  • Conducted inspections of working and living environments, as well as company vehicles, to ensure adherence to safety and sanitation standards for both staff and clients
  • Ensured the health and safety needs of clients and staff were met through the development of effective on-call and emergency notification and response teams for 13 sites
  • Collaborated with Human Resources to manage hiring, training, performance evaluations, scheduling, and supervision of direct support and supervisory staff
  • Played a key role in the development and monitoring of program budgets
  • Partnered with the Executive Director to build relationships with community, business, and religious leaders, representing the agency at various community organizations and external committees
  • Coordinated staff meetings, providing up-to-date information on program activities and addressing operational concerns
  • Develop and present quarterly and annual reports to internal and external stakeholders

Lead Program Coordinator/Assistant Director

Benchmark Human Services
07.2012 - 08.2017
  • Recruited, hired, trained, and provided ongoing supervision to program coordinators and managers
  • Identified business opportunities and designed programs to drive revenue growth
  • Reviewed and managed budgets, ensuring accurate billing and tracking for state agency contracts
  • Established fiscal goals to support program development and effective management
  • Partnered with the Director to develop strategic plans and program objectives, collaborate with external agencies, and ensure program compliance with state and federal regulations
  • Oversaw staff training to ensure alignment with both internal standards and external requirements
  • Supervised support and clerical staff across two regional offices

Program Director/Manager

Dungarvin Indiana LLC
07.2008 - 07.2012

Managed day-to-day operations of 8 residential locations and supervised 40 staff members.

MBA Director

Solusi University
05.2006 - 05.2008

Oversaw and coordinated the operation of the Masters of Business Administration program and served as Assistant Dean of the School of Business.

Lecturer - School of Business and Donor Liaison

Solusi University
05.2005 - 05.2006
  • Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
  • Facilitated communication between university administration and a key group of donors across the United States.

Residential Manager

ADEC, INC.
06.2004 - 05.2005
  • Managed day-to-day operations of a group home 12 staff members.
  • Fostered a positive work environment by consistently recognizing staff achievements and offering constructive feedback as needed.

Community Inclusion Specialist/Supported Living Staff

ADEC, INC.
01.2000 - 05.2004
  • Created a welcoming environment for people with disabilities to access community implementing accessibility measures in public spaces, such as ramps and signage.

Education

MPA - Public Administration & Policy

Indiana University South Bend

BBA - Financial Management

Solusi University

Skills

  • Collaborative leadership
  • Process improvements
  • Time management
  • Team oriented
  • Strategic planning
  • Budget management and quality assurance
  • Team development and leadership
  • Negotiation and decision-making
  • Remote team management
  • Team leadership and work delegation
  • Regulatory compliance
  • Event planning and execution

Timeline

Program Manager

ResCare
11.2020 - Current

Area Director

Indiana Mentor Program
08.2019 - 09.2020

Associate Director

Mosaic
09.2017 - 05.2019

Lead Program Coordinator/Assistant Director

Benchmark Human Services
07.2012 - 08.2017

Program Director/Manager

Dungarvin Indiana LLC
07.2008 - 07.2012

MBA Director

Solusi University
05.2006 - 05.2008

Lecturer - School of Business and Donor Liaison

Solusi University
05.2005 - 05.2006

Residential Manager

ADEC, INC.
06.2004 - 05.2005

Community Inclusion Specialist/Supported Living Staff

ADEC, INC.
01.2000 - 05.2004

BBA - Financial Management

Solusi University

MPA - Public Administration & Policy

Indiana University South Bend
Philemon H. Bepe